Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Featured Review
Well Done
"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
Good experience
"After the initial try to up sell I was very happy with the help of the chat feature and purchasing experience."
Patience!
"Chris was patient with us. We had a lot of things going on in the business and Chris didn't bug us, instead he was there when we needed him and wasn't a pesky salesman. He was very knowledgeable and eager to help. Chris was the reason you guys got the sale. Great guy."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Great service as per usual!
"We've always had a pleasant experience with the Firwalls.com group. That's why we continue to use them for our firewall purchases."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
My new friend at Firewalls .com is awesome.
"Beginning to end awesome experience.
The help I got from a single person made me feel like I had undivided attn.
Definitely is what my Veteran Owned and Operated company is looking for in a Partner. "
Easy to work with - responsive and knowledgeable
"I found Firewalls.com easy to work with. They are responsive and knowledgeable and their pricing was better than CDW."
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Great Service
"Always Helpful. We use them for manage firewall"
Excellent speedy service
"easy ordering... fast delivery"
Great service
"Worked like a treat. Happy with this guys. Keep up there great work."
Excellent Service
"Good communications, Fast Response, and Follow-Up."
Excllent Experience
"Just excellent interactions with their rep Chris Terry"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Excellent
"Good comm - great follow up - great pricing- 2nd purchase - will be more"
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Worth it!
"Very knowledgeable team of folks. They pre-configured my device and skillfully handled my many support calls during installation."
Excellent experience.
"Great transaction, prompt access to my license. "
Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Best company ever
"Best service, but your survey enjoy **** sorry"
Detailed Review Benchmark + -
Pricing of products and services
Very Easy
"Easy to contact sales, easy to make purchase, quick delivery of licenses."