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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
4.15/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2019-09-04

Great from beginning to end

"Really fast order processing and shipping. Site is great for comparing and shopping. Checkout was a breeze and shipping was really fast. I almost wish I needed to order more of these kinds of firewalls as it's so nice to find a really great Internet vendor these days."

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Verified
5/5

2019-09-03

Review

"Good! Misunderstood the payment screen or didn't see something so made an error with it but once I knew there was a problem, response time was GREAT!!!"

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Verified
4/5

2019-08-28

Very helpful and responsive

"We were looking for a new firewall solution for our small business and went to the usual providers to get quotes. I had not heard of Firewalls.com, but their quote came in very competitive and they were - by far - the most responsive vendor we worked with. We will be working with them for our implementation and I look forward to continuing our positive experience with FWC."


Verified
5/5

2019-08-23

Have NOT been disappointed

"Chase has always been very helpful and patient with helping me with finding what I need and getting my purchase done. Always willing to do what I need and would highly recommend him. The website was very good and had plenty of information. I usually get my product very quickly and have had times when I got the product before the tracking information. I go back to this company when looking for products and have been purchasing from them when I'm done comparing prices.
Thank you.
"

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Verified
5/5

2019-08-21

Sonicwall license

"All good. Everything worked as expected."


Verified
5/5

2019-08-20

Rep was quick with quote, and quick to answer questions

"I have been using Firewalls.com for a while now, and I almost always have a good experience. I spoke to a rep, and he sent a quote right over to me, answered any questions I had, and I got the product that I needed. A good experience, I'd recommend them. "

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Verified
5/5

2019-08-16

Very satisified

"They offered us the best price and everything went very smoothly and as planned and just as important as promised. Seem very thorough in their planning and configuration and implementation."

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Verified
5/5

2019-08-08

Quick Ticket Response Time

"Firewalls.com has great technical support. I made a mistake configuring my firewall and opened a ticket. Within a few hours, firewalls.com had the fix ready to install. Great service, great response time. thanks!
"

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Verified
5/5

2019-08-05

Great service!

"Thank you for providing great customer service!"


Verified
5/5

2019-08-02

Excellent

"Best prices, great options, prompt procurement!"

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Verified
4/5

2019-08-01

FedEx was used for overnight

"We almost didn’t receive our item in time because the driver claimed that we weren’t there. They MUST STOP USING FEDEX!"


Verified
5/5

2019-07-29

Good experience

"After the initial try to up sell I was very happy with the help of the chat feature and purchasing experience."


Verified
5/5

2019-07-08

Patience!

"Chris was patient with us. We had a lot of things going on in the business and Chris didn't bug us, instead he was there when we needed him and wasn't a pesky salesman. He was very knowledgeable and eager to help. Chris was the reason you guys got the sale. Great guy."

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Verified
5/5

2019-07-22

Great service as per usual!

"We've always had a pleasant experience with the Firwalls.com group. That's why we continue to use them for our firewall purchases."

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Verified
5/5

2019-07-12

My new friend at Firewalls .com is awesome.

"Beginning to end awesome experience.
The help I got from a single person made me feel like I had undivided attn.
Definitely is what my Veteran Owned and Operated company is looking for in a Partner.
"