Product & services pricing
4.31/5
Chance of future purchase:
4.15/5
Shipping & packaging:
4.43/5
Customer service:
4.53/5
Return/Replacement policy:
4.78/5
Featured Review


ResellerRatings
Verified
5/5

2019-09-15

Great price, fast service, thank you!

"I purchased a renewal license for my firewall, and Firewalls.com over a weekend. The license was delivered first thing on Monday as expected. Thank you!!"


ResellerRatings
Verified
5/5

2019-09-05

Great Sonicwall support

"Programmed my sonicwall for VOIP and saved me tons of time figuring that out"

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

ResellerRatings
Verified
1/5

2019-09-05

Very poor experience

"One day after my product was supposed to arrive, I contact my rep to see what's going on. Only then do i find out that it's on back order."


Verified
5/5

2019-09-05

Renewals

"Firewalls.com does a great job of getting these renewals out. Also points you in the correct direction if you are having problems getting the license key installed "

Pricing of products and services

Verified
5/5

2019-09-04

Great from beginning to end

"Really fast order processing and shipping. Site is great for comparing and shopping. Checkout was a breeze and shipping was really fast. I almost wish I needed to order more of these kinds of firewalls as it's so nice to find a really great Internet vendor these days."

Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-09-03

Review

"Good! Misunderstood the payment screen or didn't see something so made an error with it but once I knew there was a problem, response time was GREAT!!!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2019-08-28

Very helpful and responsive

"We were looking for a new firewall solution for our small business and went to the usual providers to get quotes. I had not heard of Firewalls.com, but their quote came in very competitive and they were - by far - the most responsive vendor we worked with. We will be working with them for our implementation and I look forward to continuing our positive experience with FWC."


Verified
5/5

2019-08-23

Have NOT been disappointed

"Chase has always been very helpful and patient with helping me with finding what I need and getting my purchase done. Always willing to do what I need and would highly recommend him. The website was very good and had plenty of information. I usually get my product very quickly and have had times when I got the product before the tracking information. I go back to this company when looking for products and have been purchasing from them when I'm done comparing prices.
Thank you.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-08-21

Sonicwall license

"All good. Everything worked as expected."


Verified
5/5

2019-08-20

Rep was quick with quote, and quick to answer questions

"I have been using Firewalls.com for a while now, and I almost always have a good experience. I spoke to a rep, and he sent a quote right over to me, answered any questions I had, and I got the product that I needed. A good experience, I'd recommend them. "

Pricing of products and services

Verified
5/5

2019-08-16

Very satisified

"They offered us the best price and everything went very smoothly and as planned and just as important as promised. Seem very thorough in their planning and configuration and implementation."

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-08-08

Quick Ticket Response Time

"Firewalls.com has great technical support. I made a mistake configuring my firewall and opened a ticket. Within a few hours, firewalls.com had the fix ready to install. Great service, great response time. thanks!
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-08-05

Great service!

"Thank you for providing great customer service!"


Verified
5/5

2019-08-02

Excellent

"Best prices, great options, prompt procurement!"

Pricing of products and services

Verified
4/5

2019-08-01

FedEx was used for overnight

"We almost didn’t receive our item in time because the driver claimed that we weren’t there. They MUST STOP USING FEDEX!"