"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"From the time I contact the sales department for recommendations on which products would be best for me to the time I received my firewall has been one of the easiest deployments in a long time. They recommended the very product I had done research on for my company and added a few things to increase my security level and make deployment easy. Filling out a form and one two hour phone call later they configured my firewall in a day and shipped it to me. Two days later I received the firewall and three hours from then I installed it and replaced the existing firewall we had with no problems, no downtime and no fuss at all. A few emails to them have answered my few questions I have to make some minor changes and boom new Firewall with top level security is in place and functioning wonderfully. If i had an Easy button on my desk I would have just hit it to say That was Easy! If you have a chance to order from them and work with firewalls.com do because as IT professionals we have enough problems and issues to deal with so why add another if you don't have to."
"Easy to order products and license add-ons. Help after the sale is a bonus. Always quick to answer questions .
Customer of 5 years for a reason. "
"Firewalls.com reviewed the our initial configuration in detail and recommended the best configuration and also support to replace firewall on target day.
Thank you for support "
"I have purchased multiple sonicwalls from firewalls.com (6 or 7?). Every time - fast delivery, fine service when I needed to call, never a screwup on an order. I will be back when I need more."
"We completed a move to a new office and our firewalls where not functioning properly and needed and significant configuration change. Anthony helped us troubleshoot this issue and restore service and then pounded out all of our configuration changes like a pro.
Great Job!"
"Instant delivery of software key was awesome "
"Sourceforge.net wouldn't properly load. Gerald took the time to get the the problem fixed and was absolutely great!!! As always these guys don't stop until your problem has bee resolved. Love working with these guys!"
"Great Rep good service on time "
"Staff was extremely knowledgeable and pricing was better than i can get through re seller agreement with Sonicwall
"
"Great. ordered on Tues, had by wednesday"
"Firewalls.com provided excellent service and top rated products! When they noticed that there was something added to our quote, that we wouldn't need, they notified me right away and removed the item, saving me even more money than we anticipated."
"Knowledgeable and answered all my questions. "
"They knew what they were doing. We paid for the configuration service, and it was worth it. I sent them a config file from my current firewall, they loaded it into the new one, did their config magic, and sent us the new firewall pre-configured. Plug and play. Walked me through a few details on the phone and via screen share. Works just fine. Their sales guys are responsive. Their tech guys are responsive and knowledgeable. I highly recommend them. "
"Being new to selecting and implementing a firewall, I would Firewalls.com most helpful with analyzing the system I planned to protect and make the right selection of equipment. The implementation support was a "must have" since it can become quite complex unless one is very experienced with setting up a firewall. Following that the maintenance subscription is worthwhile to assist with troubleshooting and tweaking as new situations are encountered. I found their support to be responsive and knowledgeable. "
"I paid for next business day shipping. Did not receive package tracking info till the day after it was supposed to be delivered. I have called and emailed them to get a refund on my 1 day shipping charge. No return contact.
Other than this survey. Where 's my refund?"