"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"Firewalls.com reviewed the our initial configuration in detail and recommended the best configuration and also support to replace firewall on target day.
Thank you for support "
"I have purchased multiple sonicwalls from firewalls.com (6 or 7?). Every time - fast delivery, fine service when I needed to call, never a screwup on an order. I will be back when I need more."
"We completed a move to a new office and our firewalls where not functioning properly and needed and significant configuration change. Anthony helped us troubleshoot this issue and restore service and then pounded out all of our configuration changes like a pro.
Great Job!"
"Instant delivery of software key was awesome "
"Sourceforge.net wouldn't properly load. Gerald took the time to get the the problem fixed and was absolutely great!!! As always these guys don't stop until your problem has bee resolved. Love working with these guys!"
"Great Rep good service on time "
"Staff was extremely knowledgeable and pricing was better than i can get through re seller agreement with Sonicwall
"
"Great. ordered on Tues, had by wednesday"
"Firewalls.com provided excellent service and top rated products! When they noticed that there was something added to our quote, that we wouldn't need, they notified me right away and removed the item, saving me even more money than we anticipated."
"Knowledgeable and answered all my questions. "
"They knew what they were doing. We paid for the configuration service, and it was worth it. I sent them a config file from my current firewall, they loaded it into the new one, did their config magic, and sent us the new firewall pre-configured. Plug and play. Walked me through a few details on the phone and via screen share. Works just fine. Their sales guys are responsive. Their tech guys are responsive and knowledgeable. I highly recommend them. "
"Being new to selecting and implementing a firewall, I would Firewalls.com most helpful with analyzing the system I planned to protect and make the right selection of equipment. The implementation support was a "must have" since it can become quite complex unless one is very experienced with setting up a firewall. Following that the maintenance subscription is worthwhile to assist with troubleshooting and tweaking as new situations are encountered. I found their support to be responsive and knowledgeable. "
"I paid for next business day shipping. Did not receive package tracking info till the day after it was supposed to be delivered. I have called and emailed them to get a refund on my 1 day shipping charge. No return contact.
Other than this survey. Where 's my refund?"
"The whole process from getting advice to what I need, to finalizing the purchase was one of the best I've had. Chase was knowledgeable, courteous, attentive, and knew everything about the products. He was the biggest reason I went ahead with the purchase. Excellent experience with the tech that setup my firewall also."
"Quote was quick and the actual order process was very simple. Received my new license promptly and everything worked. "