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Product & services pricing
4.07/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.17/5
Customer service:
4.15/5
Return/Replacement policy:
4.32/5
Featured Review


Verified
5/5

2017-08-17

Excellent Service

"Had to put in an order after hours, and was pleasantly surprised that Firewalls.com had a team to take care of the order and get it put in."


Rep reply posted 2017-08-17
A rep from Firewalls.com, Kat R., has responded:

“Thanks! Glad to hear your rep Chase could take care of you!”


Verified
5/5

2017-08-15

Excellent

"Delivered What was Ordered As Expected"


Verified
5/5

2017-08-10

Fast!

"Renewed my license and purchased SonicPoints in one order. License key arrived before I could open email, and SonicPoints arrived - even with base shipping - in three days. Couldn't have been better."

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Verified
5/5

2017-08-08

1st time user

"Very pleased with the prompt, efficient service"


Rep reply posted 2017-08-09
A rep from Firewalls.com, Kat R., has responded:

“Thanks for the shout out! Come back and we will make sure we take care of you!”


Verified
5/5

2017-08-03

Firewalls.com has it all

"Prices are great, tech support during purchase via chat, and support after purchase (phone or chat) for anything order based."


Rep reply posted 2017-08-09
A rep from Firewalls.com, Kat R., has responded:

“Thanks so much! We aim to accommodate all our customers needs!”


Verified
5/5

2017-07-13

Delivered on-time and as ordered.

"The SonicWALL arrived on-time and as promised."


Rep reply posted 2017-07-14
A rep from Firewalls.com, Kat R., has responded:

“Thanks so much! ”


Verified
5/5

2017-07-09

Trusted Vendor

"Good People, Competitive Prices, Quick Delivery"


Verified
5/5

2017-07-05

Excellent Company

"Great as usual. The only supplier I use for our firewall needs."


Rep reply posted 2017-07-11
A rep from Firewalls.com, Kat R., has responded:

“Thanks for being a repeat customer! ”


Verified
5/5

2017-07-03

Sonicwall settings were blocking access to Microsoft RDS RemoteApps

"As a self-employed computer programmer, I need assistance, from time to time, on technical components that make up my network and, as I rely on a SonicWall hardware firewall device to protect my network, whenever an issue arises that involves my firewall, I try to troubleshoot it as best I can, but, not being an expert in this one specific area, I rely on companies that have the required expertise in whatever area I'm having issues with. In this case, my Remote Desktop Services setup to allow outside clients, potential clients, etc., to be able to access my network securely was blocking all outside access. The technicians at Firewalls.com were able to determine what the issue was and they were able to fix it in a reasonable amount of time. I would highly recommend this company to anyone, like myself, whose primary job/career experience and/or knowledge is broader and not specific to the intricacies of hardware firewall settings, since Firewalls.com has the specific knowledge to troubleshoot any issues regarding SonicWall firewall devices and I do not!"

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Rep reply posted 2017-07-05
A rep from Firewalls.com, Kat R., has responded:

“Thank you so much! Our whole team is continuously learning so we can stay experts! We appreciate the shout out. ”


Verified
5/5

2017-06-20

"It was very easy to place the order and the product arrived shortly thereafter."


Rep reply posted 2017-06-21
A rep from Firewalls.com, Kat R., has responded:

“Awesome! Glad you had a very seamless experience with us. ”


Verified
5/5

2017-06-20

easy purchase quick delivery

"easy to navigate website. easy purchase. quick delivery "


Rep reply posted 2017-06-21
A rep from Firewalls.com, Kat R., has responded:

“That's what we love to hear! Thanks so much!”


Verified
5/5

2017-06-14

Continued good service

"They worked with me to come up with a safe and secure solution for this project."

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Rep reply posted 2017-06-14
A rep from Firewalls.com, Kat R., has responded:

“Thanks so much! Glad to hear our whole team could help you out!”


Verified
5/5

2017-06-12

Grrat job

"Nrrded a particular firewall they came through great job"


Rep reply posted 2017-06-13
A rep from Firewalls.com, Kat R., has responded:

“Great! Thanks for the kudos!”


Verified
5/5

2015-01-16

Knowledgable staff, great customer focus.

"I purchased a Sonicwall TZ-300 only to sort out on the next day that it didn't have the capability to support the amount of traffic I expected. I reached out via chat to Christopher? who managed to cancel my original order prior to shipment while I purchased a TZ-400. TZ-400 was delivered next day and the refund for the TZ-300 was made promptly as well. All of this done without any complaining or difficulty on my part. Thanks for the great service."

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Rep reply posted 2015-01-16
A rep from Firewalls.com, Kat R., has responded:

“Thank you for the great review! We really appreciate your business and happy to hear we were able to help take care of your SonicWALL support needs. Please let us know if we can help in any way.”


Verified
5/5

2017-06-01

Outstanding Service!

"We were left in the lurch by our regular supplier, I called and spoke with Chase about getting a Sonicwall sent next day. He went above and beyond to get the hardware out the door that evening. Thanks for going that extra mile, it's rarely seen now a days! "

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Rep reply posted 2017-06-02
A rep from Firewalls.com, Kat R., has responded:

“Thank you so much! We are so glad we got to help you out when you were in a bind! Chase and the rest of the team really appreciated the shout out!”