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Product & services pricing
4.02/5
Chance of future purchase:
3.53/5
Shipping & packaging:
4.15/5
Customer service:
4.19/5
Return/Replacement policy:
4.69/5
Featured Review


Verified
5/5

2017-05-09

Review

"Worked with them a couple of times, had no problems of any kind."

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Rep reply posted 2017-05-23
A rep from Firewalls.com, Kat R., has responded:

“Awesome to hear! Thanks so much!”


Verified
5/5

2017-05-05

Great service as usual

"Great price, sales experience and product as usual "


Rep reply posted 2017-05-23
A rep from Firewalls.com, Kat R., has responded:

“Thanks! I will let your rep Tim know what you think. ”


Verified
5/5

2017-05-03

Awesome service

"Products where shipped and delivered as stated. Second time ordering from this site and will be happy to do it again. Thanks!"

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Rep reply posted 2017-05-23
A rep from Firewalls.com, Kat R., has responded:

“Thanks for being a return customer! We really appreciate it. ”


Verified
4/5

2017-05-02

Great

"It was a pleasure doing business with Firewalls.com. Knowledgeable staff and prompt delivery."


Verified
5/5

2017-05-01

Very professional!

"Very professional and speedy!"

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Rep reply posted 2017-05-02
A rep from Firewalls.com, Kat R., has responded:

“Thank you! We are glad you had a great experience!”


Verified
2/5

2017-04-30

I paid for express delivery but it arrived in 6 days anyway

"Large delivery. I paid for express"


Rep reply posted 2017-05-01
A rep from Firewalls.com, Kat R., has responded:

“Sorry it took longer than you expected! Unfortunately we don't ship orders out after 3 PM EST and it looks like you placed your order on a Friday at 4:30 PM which is why it wasn't shipped until Monday. In the future, you can always call in, or chat with one of our reps and they can confirm all of the details of your order, and when you can expect to get it. ”


Verified
4/5

2017-04-27

Tech Support NSA 2400

"The objective was a challenge for us. The Technician understood the objective and an efficient solution was determined and deployed. Well worth the cost invested. "


Rep reply posted 2017-05-01
A rep from Firewalls.com, Kat R., has responded:

“Thank you! I will let our professional services team know what you think!”


Verified
5/5

2017-04-26

Never Disappointed

"I contacted Tim for assistance on selecting the correct replacement for a TZ 215 and he helped me select the best option at the lowest price."


Rep reply posted 2017-05-01
A rep from Firewalls.com, Kat R., has responded:

“That's awesome to hear! I'll let Tim know what you think! Thanks.”


Verified
5/5

2017-04-21

Upgrade of Sonicwall

"Enjoyed working with everyone t Firewalls.com! Great folks. Quick service, and they took care of everything!
"


Rep reply posted 2017-04-25
A rep from Firewalls.com, Kat R., has responded:

“Thanks for the shout out!”


Verified
5/5

2017-04-20

awsome

"no fuss but pricey u need to adjust"


Rep reply posted 2017-04-25
A rep from Firewalls.com, Kat R., has responded:

“Thanks! I'll let your rep Tim know what you think”


Verified
5/5

2017-04-19

Great service. and response, great price.

"Great service and response. Great price. Troy chatted on the phone about like I was his only client. Great customer support.
"

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Rep reply posted 2017-04-25
A rep from Firewalls.com, Kat R., has responded:

“Thank you! Glad to hear you had a great experience overall”


Verified
5/5

2017-04-18

Sophos Endpoint Purchase and Deployment

"I purchased the Sophos Endpoint product with Intercept-X. Had some licensing issues getting it said up but Firewalls.com provided excellent and relentless customer service in getting the issues resolved.

It's nice to have such a good partner after the sale even when there are some bumps getting it installed and working.

Excellent customer service! I'll be back as a present and future customer.

Thanks Firewalls!
"

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Rep reply posted 2017-04-25
A rep from Firewalls.com, Kat R., has responded:

“That's great! Glad we could get all your issues taken care of for you!”


Verified
1/5

2017-04-18

Didn't deliver

"I needed a firewall next day and spoke/ordered live with a rep. Firewall never came. "


Verified
5/5

2017-04-14

Friendly and Helpufl!

"Easy to work with and very knowledgeable."

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Rep reply posted 2017-04-17
A rep from Firewalls.com, Kat R., has responded:

“Thank you! Happy to hear you had a great experience”


Verified
5/5

2017-04-07

Great service

"Great prices, & sales help.

The free standard shipping can take a week depending on the source location.
"

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Rep reply posted 2017-04-07
A rep from Firewalls.com, Kat R., has responded:

“Thanks! You can always ask where your product is coming from, we are happy to let you know!”