"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"Products where shipped and delivered as stated. Second time ordering from this site and will be happy to do it again. Thanks!"
"It was a pleasure doing business with Firewalls.com. Knowledgeable staff and prompt delivery."
"Very professional and speedy!"
“Thank you! We are glad you had a great experience!”
"Large delivery. I paid for express"
“Sorry it took longer than you expected! Unfortunately we don't ship orders out after 3 PM EST and it looks like you placed your order on a Friday at 4:30 PM which is why it wasn't shipped until Monday. In the future, you can always call in, or chat with one of our reps and they can confirm all of the details of your order, and when you can expect to get it. ”
"The objective was a challenge for us. The Technician understood the objective and an efficient solution was determined and deployed. Well worth the cost invested. "
“Thank you! I will let our professional services team know what you think!”
"I contacted Tim for assistance on selecting the correct replacement for a TZ 215 and he helped me select the best option at the lowest price."
“That's awesome to hear! I'll let Tim know what you think! Thanks.”
"Enjoyed working with everyone t Firewalls.com! Great folks. Quick service, and they took care of everything!
"
“Thanks for the shout out!”
"no fuss but pricey u need to adjust"
“Thanks! I'll let your rep Tim know what you think”
"Great service and response. Great price. Troy chatted on the phone about like I was his only client. Great customer support.
"
“Thank you! Glad to hear you had a great experience overall”
"I purchased the Sophos Endpoint product with Intercept-X. Had some licensing issues getting it said up but Firewalls.com provided excellent and relentless customer service in getting the issues resolved.
It's nice to have such a good partner after the sale even when there are some bumps getting it installed and working.
Excellent customer service! I'll be back as a present and future customer.
Thanks Firewalls!
"
“That's great! Glad we could get all your issues taken care of for you!”
"I needed a firewall next day and spoke/ordered live with a rep. Firewall never came. "
"Easy to work with and very knowledgeable."
“Thank you! Happy to hear you had a great experience”
"Great prices, & sales help.
The free standard shipping can take a week depending on the source location."
“Thanks! You can always ask where your product is coming from, we are happy to let you know!”
"I had a great experience working with Tim in sales. He helped me identify the right products for my company, prepared numerous quotes, and gave me the information I needed to sell the upgrade to the executive team."
“That's great! I'll let Tim know what you think. ”
"Everyone was friendsly and nice."
“Hey thanks! Those are two things we take pride in!”
A rep from Firewalls.com, Kat R., has responded:
“Thanks for being a return customer! We really appreciate it. ”