"We've been purchasing from Firewalls.com for 10+ years. They have always been helpful and professional. The latest purchase was done as the Live Chat was taking place with Chris T. Chris was quick and correct with the answers when asked a question. The whole experience was how on line shopping should be. Delivery was in 2 business days with the free ground shipping."
"Very professional no non-sense business. I was impressed with the fact that they were very responsive to my questions and requirements. The product I purchased was fulfilled as promised and the price was competative."
"From start to finish all expectations were met perfectly. I needed assistance selecting the proper SonicWall parts and handled for my needs. There was also plenty of information to assist in configuring which made my implementation easy."
"I have have found Firewalls.com to be great in customer service and delivery of every order I have placed with them. The last order was delivered exactly as promised with follow up emails to explain any questions. Thanks for a great job."
"I was pleased with the online experience and quick delivery of my license. I use Firewalls.com and will recommend it to others."
"Great advice on what we needed for our business. Order was processed quickly and product works great."
"Appreciate the access to quick licensing turnaround and technical how-to videos."
"Renewal was automatic but I only wanted 2 of my (original 5) technicians renewed. One quick phone call to firewalls.com and they responded the same day issuing a credit for the other 3 technicians. Great customer service, (and the training videos are great too)."
"Great, fast service. I've bought from them three times now and have not been disappointed. Great follow-up and great support information."
"I like Firewalls.com, they always give me good information, and their prices on SonicWall products is great. I've been doing business with them for about 4 years."
"My experience with Firewalls.com was very satisfying! I love the fact that if you purchase a firewall from them that you have unlimited access to the training videos which are a great help. I will definitely be doing more business with them in the future.
Thanks,
David Totman"
"Good products and great prices. "
"excellent. great service and quick delivery. The training videos are excellent."
"Firewalls.com contacted me, refunded my money, and gave me 60 days to try the service for NC. Although I really only needed one answer that was not available at the time I needed it, Firewalls.com made a sincere effort to correct the situation.
I went to firewalls.com to find and answer on how to configure my firewall and they had a video dedicated to what I needed to know. However, they video won't play... and there was an ad to pay for support, so I bought a month of support to watch the video, and after paying $30, there was still no video. So I feel totally ripped off by firewalls.com"
"Firewalls customer service was top notch. Delivery (standard) was quick."
"Firewalls.com provided the SonicWALL services I was looking for, but there's one thing I would improve. I wish I didn't have to wait all weekend to receive a product key by e-mail, once 5 P.M. ET rolled around the Friday I wanted to make my order. Automating order processing and not having to depend on regular office hours for the accounting staff to be present would be a good and likely profitable idea."