"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "
"I called Customer Service with a few follow up questions about my order and the gentlemen was knowledgable and extremely helpful. Not to mention, the price was the lowest I could find."
"Company needs to work on their communication. Keep customers better informed instead of guessing."
"Good selection hope for quick delivery "
"I wanted ship it to different address but you recognize only billing and shipping as same!!!"
"Great equipment with awesome shipping."
"Very understanding of equipment needs/wants. Able to answer all my questions and very knowledgeable of their products. Through research and experience I had an idea of what I wanted, the Fitness Factory Outlet team was able to fill in any gaps with a simple phone call. Looking forward to the equipment arriving and adding to my gym. Can't wait to order more equipment."
"No problems at all. Devivered by a semi to my house. The truck driver called prior to arrival and was professional. I have other body-solid equip, it’s quality stuff. Check out fitness factory outlets eBay auctions as well. Not sure why but sometimes it’s a little cheaper on there. "
"Always stocked and always responsive!"
"Excelent sales and service from "Tony" (the owner) on my purchase. They offer competitive pricing and superior after sale support. Would recommend Fitness Factory Outlet to anyone looking for gym equipment."
"Ordered WB-MP-16 with add on Arm Curl Accessory, I wait a week for an email with tracking info. No email so I call and talk Tony
(Calls you brother alot, strange) and he tells me oh check your email I've sent to you days ago.
(Mind you as we are talking the email magicly appears LOL) Tiny also informs me oh by the way Brother we the Arm Curl Accessory is on backorder but no worries it will be in stock in a month. I say to him that doesn't work for me, and maybe in the future they (the company) could update the website before make my purchase saving me the utter headache of waiting and or refund. "Tony tells me oh that's hard to do" as I say to myself damn it's 2018 and updating a website is hard. Long story short, it may be less stress on the consumer to call first be completing your purchase to insure the accuracy of the company website stock level. Initial payment 9/11/18 received multi press on 9/19/18 and still waiting on the remaining order..... Stay classy BROTHER...!"
"Excellent Powertec Workbench Levergym WB-LS16 Fitness Factory Outlet"
"I have been building a home gym for the last 2 years. These are the best deals I have seen and you can't beat free shipping on weight sets!"
"Excellent Excellent Excellent"
"Fast response time, great prices, well-documented product pages"
"Good experience . Large selection of items."
A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded:
“Hello Sir/Mam,
I'm not sure if this review was meant for us or not but you can certainly ship to a different address then the Bill To address. We accept orders every day that need this. I'm not sure why you left a 1 star review to say you couldn't but it is possible on our site. Please call me if it is something you need done and I can take care of it over the phone and please adjust this review to reflect that.
877-336-7483
Fitness Factory Outlet”