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Product & services pricing
5.00/5
Chance of future purchase:
4.38/5
Shipping & packaging:
3.75/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5
Featured Review


Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-09-03

Easy to use, excellent price.

"I came to the website to order a piece of fitness equipment and the process was seamless. Found exactly what I wanted at a price better than what I saw from other websites. The ordering process was quick and easy. Thank you, Fitness Factory Outlet!"


Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-09-01

Gym Mats

"Hopefully the 1/2 inch gym mats I purchase are as good a quality as the previous items I have purchased. Easy check out and always appreciate free shipping! "


Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-08-30

Awesome!

"Super kind sales staff. Low price on product with no tax and free shipping. Great for a all finder! "


Verified
5/5

2018-08-27

Great Store

"Website was easy to navigate. Prices are stellar and shipping was very fast. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2018-08-28

Great selection, fast delivery, great price!

"We wanted to upgrade our treadmill. FFO had a good selection and price range and we love our treadmill! They delivered it and set it up in a few days."


Verified
5/5

2018-08-27

FAST SHIPPING! Great Service!

"I ordered on Sunday night and just got confirmation that it will be here Wednesday! AMAZING! Tony was helpful and made the process easy. This was our second time ordering from Fitness Factory Outlet and we have been happy with both transactions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-08-16

Great product; easy price match!

"Thank you Troy for the easy price match! I preferred to buy from you guys rather than the ebay seller. We are looking forward to receiving the G1S!"


Verified
5/5

2018-08-13

Good seller

"Ordered the WB-OB15 Powertec weight bench and I am extremely happy with the bench and speed of shipment. Shipment arrived in about a week and the box was damaged. Although it is nothing major the two legs are a little dinged up. The bench did come partially assembled which saved some time but the nuts and bolts package was left opened and some pieces were scattered throughout. the box. About and hour to assemble. I will do business with the seller again."


Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-08-12

Easy to purchase

"So this review is just based on my purchase experience and has nothing to do with the product. I will be happy to give a review of the machine once it comes in and I've had a chance to use it."


Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-08-11

"Everything was perfect.
Thank you
"


Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-08-10

Easy Easy

"Navagating and ordering on the website was really easy. The price for the item I purchased was tied for the lowest price on the internet."


Verified
5/5

2018-07-29

Great place to get your fitness equipment

"It was great no issues and received it very quickly will definitely buy from you again . "


Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-07-23

"Extremely great customer service I dealed with a gentleman by the name of Troy, completely professional and helpful.
Ruz
"


Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-07-23

Ordering gab300

"So far the experience has gone well. I'll comment after the product was delivered. The chat session was very helpful"


Verified Fitness Factory Outlet Shopper
Verified
5/5

2018-07-20

Extremely helpful staff

"I'm sure I pestered Tony more than any other customer in the history of the company's existence ...and he continued to find ways to make this an easier, less stressful, purchase. I feel like I got a super deal on my treadmill. I've done tons of homework and this was the best deal by far."