"the seller provided the material exactly as advertised. It was delivered promptly. The procedure in the video was very good. I will definitely be buying from them again."

"I ordered a replacement battery for my two-year-old Nexus 4. Package arrived fairly quickly. The replacement battery seems to be OEM, and has already doubled my phone's battery life. "

"Fixez is the worst company I have had the displeasure of working with. Not one but 2 screens did not fit my LG G2 (Verizon) first at full price- second at cost, neither fit...even though I had to drill out the frame to get the cables to fit.
Their customer service is like there is one guy that gets to the phone or email, when he is not busy at his real job (maybe Wendys) Upon requesting return for refund, they then tell you no as it is unwrapped- GET FAR AWAY FORM THESE LOSERS!"

"Great purchase. Always a bit hit or miss with what tools you're getting with full kits, but no major complaints."

"Promptly shipped. Totally satisfied. "

"I ordered an LG G3 screen. It arrived well protected with its tools in just a week (I chose the cheapest shipping formula to Belgium).
I installed it without the slightest problem, using 2 different youtube tutorials: Fixez and Go Cell Phone Repair. (It was the very first time that I replaced a smartphone screen). It works perfectly since more than 2 weeks, exactly like the original (zero dead pixels). Excellent product and excellent service. Thanks again.
Hugo Aelbrecht - Belgium."

"The screen replacement and tools to fix my LG smartphone worked great! Its an OEM part with good quality. So far the phone is working well. Initially i got some doubts about the installation that the online video didn detail. So i contacted customer support and i got quick response that cleared my questions. Totally recommend them! I only wish if they can support more smartphone brands since sometimes i fix phones of my friends and i dont fully trust other sellers like in ebay or amazon."

"I was not asked to write a second review after my issue was resolved, but this company deserves it and I am going out of my way to say thank you for going out of your way to contact me and being consistent to satisfy me. I am a happy customer who would more than recommend anyone to you! If fact, I will recommend my staff to this website. Great team you have here!"

"At first i was very excited, the first replacement screen i bought had been from some random no name chinese factory on amazon, and the quality of the screen was very poor. I had thought that this one would be much better, and it was for a time. However i noticed that throughout my use of this new screen there seemed to be preasure on the glass on the bottom half of the screen just right of the middle. The other day i was leaving school and i put my phone in my pocket, when home, i took it out and behold! the screen was cracked right where the preasure had been all along. Now due to the cracked screen, the touch capabilities are not working, rendering my phone completely useless. I have given up on this phone now, i have spent too much money buying replacement screens, i will ahve to wait and get a new phone some time, with a durable screen, or atleast one that still works after the screen has been broken. I am sorry for the back review, but this is my honest opion. not all of the screens may end up like mine, i believe that mine was defective as it had preasure on the screen ( hat was visible due to the touch module below the glass)
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"They stand behind there products! I had an issue with one of the tools I ordered and they made it right. What more can you ask for? "

"Disappointed and dismayed. Parts appear to be pulls. We won't be doing business with them again."

"My overall rating of FixEz.com is 4 stars however my rating for their customer service management is 5 stars. My rating for the company is based on the ability to get the part I needed quickly and exactly as described. The reason I did not give 5 stars is because of their extremely limited return policy. The items the company sells are for near outdated electronic items. They have been surpassed by new technology and the replacement items will hold their value for a fair amount of time now, yet the policy requires that an item be received back within 10 days and that a 20% re-stocking fee will be charged (minimum of $5). This policy is too restrictive.
On the other hand, when I called the customer service number and spoke to Sergio, I was met with an individual who truly cared about the customer and his company. We spoke about my concerns and ways to mitigate such issues in the future. He was very responsive and was even able to refund my purchase outside of the policy due to my circumstances. Though this is extremely rare, it shows the quality of customer service this company has. "

"Great product and good price. Very quick shipping even at this time of year. Will defintely purchase from them in the future."

"Fast shipping easy install video, and prompt response to any questions I had. I will place another order from you since my friend found out I fixed a phone myself and now wants me to fix hers."

"Everything arrived on time and was as described. The help video on their site was great with one exception. They listed the wrong size for the screws on my Moto X, so I had to order another screwdriver kit from someone else."