"Decent prices, fast shipping. Can't ask for more than that"
"This company really cares, they were very helpful and thorough. I enjoyed doing business with them.
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"Everything went smoothly, had no issues"
"found I could get the screen and the frame from other places cheaper than just the screen from Fixit. Also, touch matrix stopped working completely about a month after replacing it."
"I really appreciated the tutorial videos they had to support the use of their products."
"Ordering was quick and easy. I got my product within a shorter time than I expected, and it worked perfectly. Wonderful service! I will definitely buy/recommend FixEZ again!"
"Great product! Fast shipping. Video helped out a lot!"
"The screen arrived promptly, was not too difficult to perform the repairs and works and looks great."
"I will use fixez again if and when I need to fix a cellphone. Fast shipping and the product was an exact match for my LG G2. "
"Never a problem with parts, always fast shipping! Great supplier!! "
"Updated 1/5/2015: FixEZ has contacted me and wants to try and resolve this situation. They have asked for the tablet to be sent back to see if it, in fact, can be fixed. They have also said that since we went through such a problem, they will refund us on the screen which we ordered. So, while the original comments stand as to the video needing to be a bit more clear, I'm impressed at this point with Fixez's desire to make things right.
Original comments: The product arrived on time and in good condition.
Unlike what their video alluded to, adhesive did NOT come with pre-installed adhesive. The video says: "IF your replacement part does not come with pre-installed adhesive, Fixez does send out adhesive" for us to cut. The way that was stated, I fully thought the adhesive was pre-installed.
The repair itself was also hindered by this same video by Fixez on Youtube. They seemed to have a very good, step-by-step instructional video, but missed one important step- the replacement of some insulation tape from the old touch screen to the new one which covers a circuit board. By the time this error was discovered, the new touchscreen had been attached with that not pre-installed adhesive to the frame. Even trying to cover the circuit board as well as possible after that, the circuit board ended up touching the frame and fried or something. The tablet has since been replaced.
All Fixez had to do was to provide a small strip of this silvery tape with the screen- and change their video in that section. The video shows the tape just magically appearing at 10:37 into the video.
So, I rate them with 1 star (now 3). The tablet had to be replaced because their video was incomplete. I'd love to get some of the money back."
"product came fast and was just what I expected."
"Did not like that the had proximity sensor issue and to rig it to work"
"Had to chip out an extra plastic near the headphones button in the ordered Nexus 4 frame"
"enabled me to fix my tablet."