"Hello I have contacted employee Mallory Gibson @ ext 505 and she has resolved all issues that were questionable. I would like to add that Ms Mallory has great confidence and is trying her best to please the customer "Me". I would like to add that your billing process needs improvement being that there is no advance e-mail reminder of the pending amount due for services from your company and find it hard to access a web site to pay on line without having to call and be put on hold through tech support which is what happen to me. Most companies such as Cricket which I pay online will send me a reminder that my account is being debited and your company does no such thing. Mallory has provided me with being comfortable and will personally call me a week before payment is due and I find that far beyond the call of duty, For a company that charges $299.99 for web protection you would think you would have a better billing service and not be so lackadaisical . Thanks your staff does very good work solving the PC problems very professional. "
" I want to thank you for all your assistance while trying to fix my computer. You made the whole experience a lot less nerve racking that I thought it would be. My computer works so much better now. Once again thanks!"
"FixNow has both top of the line service and a top quality product! I would definitely recommend!"
"I had a problem with Omnitech Support and had to go a little higher to get the work done.I was transferred to a Ms Mallory Ext 505. She understood my problem and worked with me to resolve it.Ms Mallory went out of her way to help me. I have worked in supervision for over 34 years, and she is the kind of employee I
would have liked to have worked for me. She not only knew her job, she also knew how to handle an irate customer."
"Everyone that I have been in contact with has always been very helpful and solved my problems in a reasonable time frame."
"When I contacted Fixnow, my computer was a mess. Contacting them was the best thing i could have done. Fixnow went all through my computer and cleared it of all viruses, threats, that had already been infecting my programs. They also rid my computer of unwanted or not needed junk. My computer runs like it's almost new.they adjusted my settings for me so that I can get to my favorite programs with one click of the mouse. I am so pleased with all the service changes, that my stress level is way down. Fixnow were very quickly responsive to my needs every time I had to contact them. No waiting. I also would like to comment on the courtesy of the tech's who helped me. I would recommend Fixnow to anyone."
"Best Virus protection ever. I would recommend to my family, friends, and customers."
"The service has been great. It gives me peace of mind knowing that the computer is protected and help is close by in case I need it."
"Fixnow is a real comfort in these days of high tech theft identity and scamming computer users. Knowing that my computer is protected with the latest security software is very important."
"The plan offers unlimited technical support for all computer related issues. It offers protecton of my computer with the highest protection & strongest antivirus software. Instant techanical assistance for omnitechsupport online or phone. My dealings with Hannah with customer services & OMNI TECH SUPPORT have been very informative, courteous, professional and with success."
"have used this in the past and found it to be quite reliable"
"Very happy with service email is ****@**** user name LyJ123"
"I was completed satisfied with the service I received from your rep, Mark, today. He was very knowledgeable with the technology need to complete my laptop repairs and I thank you for having such a representative."
"I was very pleased with the voice and service I received setting up my account. Tiferet was very helpful."
"Again I am delighted with the service I received today. As usual, the best there is. "