"After 41 days to wait for the arrival of the packages from focalprice.com, I do not know what the problem is happening, because it is usually not more than 14 days have deliver to me before.
after repeatedly doing mediation, finally I get a refund as compensation, while awaiting the arrival of packets.


Transaction details:
Credit to Credit Card (Unique Transaction ID # 9RJ718385W008841M)

Nov 21, 2012 Refund Completed $67,73 USD

Total amount: -Rp666.384 IDR
Fee amount: Rp0 IDR
Net amount: -Rp666.384 IDR

Invoice ID: FPTMA47088CS
Date: Nov 21, 2012
Time: 08:11:07 GMT+07:00
Status: Completed

Subject:
You have sent Rp666.384 IDR to Credit Card with PayPal
Funding Type: Credit Card
Transfer to: MasterCard Credit Card XXXX-XXXX-XXXX-2243
This transaction will appear on your bill as "PAYPAL *FOCALPRICEI".


excellent care, rapid response and cooperative.
Thanks to Focalprice.com"

"Awful shop. Didn't deliver everything that ordered. Technical support makes only promises which aren't carried out."

"Horrible Service. I've waited for over a month and a half for my mouse to come in. I still have not received the mouse. I already had to buy a new mouse from another store. I inquired about getting a refund. The best answer they gave me was that my order was now in transit and I should wait another 15 days. "

"AVOID this company !! They never provide you the right information regarding the shipping and when it gets shipped. Asking about your order will be answered with alot of excuses like "Please wait a few more days over and over again, thank you for your kind understanding and so on. I have waited 1 month and my items is still not delivered to the Post office just the a reservation for the shipping according to the shipping info !!

Focal Price offers low prices, but in mind - their crappy service, time demanding to get answers, all frustrations it@s not worth it..I WILL NEVER BUY FROM THIS COMPANY AGAIN !!!!!"

"Oh this is the best store! Excellent selection of quality products at low prices. Products are always delivered on time and well packed. If there are problems in the post, and the goods on reasons beyond their delayed, always return your money, apologize and give big discounts. They are always on the side of the buyer, even if suffering from this loss. Very competent and timely feedback - Consultants polite and well versed in the issues that you have to ask them. Lovely shop, buy, buy, and I will always buy products only Fotsalpritse! The very very pleased and would recommend! Thank you for your work!"

"In Focalprice.com Paid for the order FPTLM88027BH, gave a false track number. Now open claime. "

"
Problem solved, thanks Bella.Lu !!!"

"Update:
After not receiving the items from my order for over 2 months, FocalPrice has reimbursed my payment. "

"I made my first purchase (PIPO M1) the Sept, 28th. There were troubles with delivery but after conversation with the staff they made a refund and gave a sale coupon to me. It's okay business, I guess."

"I'm a regular customer on Focalprice.com. I think it's really a good website. I can always get the satisfied solution if there is something wrong with the order. Focalprice is the trustworthy company. I would recommend this to anyone."

"Finalmente hoy he conseguido que me devuelvan mi dinero. Gracias."

"Shipping took about 2 1/2 weeks. Customer service resolved any problems that occurred. Thank you!"

"AVOID AVOID AVOID
Pirates!

Low price enticement but you never get the product
Can't contact anyone."

"September 29, 2012 has made the payment.
October 9, 2012 only given me track number. But this number is not tracked on any mail site. All my questions support the store asked to wait a little longer. But nothing changed.
October 26, 2012 shop sent a new track number. But this number is not tracked on the site who sent store. I just do not believe that the store sent me my paid goods.
I opened the debate on the paypel and I hope that they will help me to solve the problem.
Do not have a business with this store!"

"If you are attracted just because the prices of their merchandise are low, DO NOT.. and i repeat... DO NOT BE FOOLED by this website. I ordered two items from them on the 22nd of October, they took out the money so fast. They won't even send you an email for the confirmation of the order and payment. On that day, I received an email from my bank telling me that this company might not be something I should trust...hmmm.. I should have had listened to them. But, I went on and paid for the items anyway. Now, no sign that my items will be delivered. They say to wait, to wait and to wait. Wait until when? Suckers! I am going to report this website and this company. They gave me tracking number that only shows the items have been ordered in Singapore and will be delivered and nothing else. Okay, so how long do I have to wait? That is supposed to be for a birthday gift. Wait until the next birthday of the celebrant? You gotta be kidding me. I am drafting a report for this website for fraud. I have reported companies before and I will report this company too. Focalprice is offering free shipping, yeah free shipping because your items will be un-traceable and worst it won't even be delivered to you. Who you're fooling? This just gotta stop. I have read numerous bad reviews about this company and why are they still in existence? Good for them, bad for the customers. They gave me at least three different tracking numbers, switching one from the other. I have ordered from other companies before, they don't operate like Focalprice. They are very professional and stick to their words, not like this website. Again, I urge you..DO NOT and if you've done already, call your bank and tell your bank not to let Focalprice withdraw money from you. Don't be like many of us who have been scammed by Focalprice. Don't add yourself to the list. "