"Ordered Hoover SteamVac on Saturday, was cleaning our carpet with it on Tuesday! Super communications and very, very fast delivery. Highly Recommend. Bill, Orange Park, Fl"

"They were helpful, fast and shipped exactly what I ordered. I called to verify stock and later called back to upgrade the shipping. I placed the actual order via their web site. My order was out the door within 48 hrs and I was never pressured to purchase anything else. This was my first order from Digital Foto Club, but it won't be my last.
Thanks for a job well done."

"I bought some accy,s for my newly purchased Canon GL2 MiniDV that I had purchased at another on line
retailer due to price. I recieved all items quickly but the new battery was on back order. I recieved a email a couple of days later stating that the battery had been shipped and recieved via postal service. I recieved it a couple of days later. All items were in factory containers and were well packed. Later I ordered a couple of other accys and recieved one of the items on time. The only problem that I had in both cases was that I did not know that one of the items was back ordered until I recieved the shipment. As of now I still do not know the status of one of my backorders."

"They made an error and shipped me the wrong size UV filter. However, customer service quickly and curteously gave me an RA, and a week later I had the replacement filter in hand.

I am very pleased with the service, despite the error."

"Hi!>Casual photographer
I can say positively say Digital Foto Club ROCKS!!!Great customer service,excellent delivery time>>I received my order in 10 days, and I am in IRAQ!!!I will do business with them again!!"

"I tried to order an item online, but was not able to specify the shipping method. The checkout process automatically included a relatively expensive (and unnecessrily quick) shipping method, but didn't include any means of changing it. I cancelled the online order and instead called the toll free number. The sales representative speculated that the glitch was due ot some work they had been doing on the Web site. He cheerfully took the order and provided a substantially less expensive shipping option. Even so, the item arrived within two days -- the same as it would have if I had chosen the more expensive option on the Web site! Can't complain about that.

Overall my experience was quite satisfactory and I don't see a reason to downgrade because of what was (presumably) a transient problem on the Web site."

"Ordered a Coolpix 4500 on a Sunday and it arrived Thursday--not bad for an order to Canada! Shipping cost was $39.95 which seemed a bit high at the time, but turned out to be very competitive (one shipper wanted $80). The only "surprise” was not finding a Nikon warrantee card, but on rereading the Web description, I found it came with "Our 1 year warranty.” A quick call to customer service confirmed the seller had a 1 year warranty (just keep the invoice and order numbers) and that as an export model, there was no warrantee from Nikon. Otherwise the camera arrived as advertised: brand new with all the listed accessories. So far the camera shows no signs of defects or problems. I am very satisfied with the purchase and the overall cost with extra charges included was less than anything else I could find, even on e-bay. I would not hesitate to order from this company again."

"I purchased the Nikon D70 w/18-70mm lens kit, the Nikon 80-400mm VR zoom lens and some other accessories. Everything was in stock as shown on the website, and shipped & was delivered promptly. There was a defect with the image sensor in the camera that required Nikon's direct attention. The seller was very helpful in determining that and putting me in touch with Nikon. I've purchased from them before and will purchase from them again."

"I live in Cape Town and have spent many months browsing the net looking at camcorders and checking their prices. Having decided on the Panasonic GS400 PAL version Streetprices showed me exactly what I needed to see, A&M Photo world selling for $150 less then any other dealer. I got the standard e-mail reply when asking about stock and package content( Unable to help but please phone our order dept at, you know the rest) I phoned at least three times at considerable expense from South Africa to be cut off twice and put on hold for over 5 minutes. Thank goodness for ResellerRatings which I found by chance, reading all the comments on this and it's sister stores made me realise exactly what they were up too. If you want a lot of headaches and are prepared to loose some money buy from them, I made my first internet purchase through Digital Photo Discount, what a great experience a factory sealed box packaged professionally and delivered timeously. Well done to all who work there and go the extra mile."

"I had a very good experience with Focus Camera (aka.Digital Foto Club). Good prices on a Coolpix camera. Personal and quick response to my questions. Honest information about the product. Good shipment and packaging. I will buy from them again. "

"Great!! Sales person was friendly and helpful. He did try to sell me add ons, but accepted my "no" and moved on. The order came on time. They did send me a different CF card than I wanted, but they refunded me $20 for that mistake. I was very pleased.

"

"Overall good experience. I was surprised that tracking info was not sent for about 1 week. Good price. Delivered what I ordered."

"I was very satisfied with Camera Focus. I had no trouble communicating with them and getting my product. I orderd a lens from them. It shipped on time and arrived on time without any hiccups. I have no reason not to use them for future purchases."

"This was the third major purchase I have made through Discount Digital Foto, and I have been happy every time. The items came as advertised, when promised, and in perfect shape. The sales force is a little short, but there has never been any pressure to buy other stuff. A couple of helpful suggestions, but this is not a bait and switch company, nor one that makes its living selling warranties or unneeded upgraded batteries. The price on a Nikon D-70 kit was the best I could find."

"I saw the Canon EOS 1Ds was supposedly in stock at this store with free shipping. When I clicked on shipping all rates, from ground to next day air, were shown as $0.00. I then called to ask if the camera really was in stock (some sites lie). I was assured it was in stock, so I asked if next day shipping really was free (I.E. If it was in stock and next day delivery was available, I could have the camera on Thurday or Friday)? They stated not only was next day shipping not free but ground shipping wasn't free either ($48) and it was a typo. Perhaps this was because I showed no interest in expensive memory or perhaps it really isn't in stock."