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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2005-05-19

"Purchased Canon 580EX flash and a couple of other things. All were shipped promptly and arrived in fine condition. No problems."

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N/A

Verified
5/5

2005-05-19

"I had a very pleasant experience buying from Digital Foto Club. I found my product, Sigma EF500 DG Super camera flash, easily. They had the best price of any reputable dealer. The flash was shipped when promised. It was packaged as should be and arrived the day I was told I should expect it. The shipping was a few dollars more than some places, but even with higher shipping cost, it was still cheaper. The shipping costs were not as much as some places that offer cheap prices hit you with. It was $9.50 for a $190.00 flash. The whole experience was pleasant and I expect to do more business with DFC in the future."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
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Being easy to reach
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Overall customer service
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-05-17

"I love my new camera! It's exactly what I ordered. Fast delivery. I will buy again from this store."

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Overall quality of the company
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Verified
5/5

2005-05-14

" I placed my order online. Check out was pretty standard and secure. I received an email order confirmation immediately after placing order with tracking ability. I like that. My HP 33S scientific calculator came on time exactly as predicted and as advertised. The price was excellent, too. It doesn't get much easier or better than that."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service being easy to reach
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Customer service making decisions on their own
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Customer service resolving problems
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2005-05-13

"Purchased a battery charger at a very competitive price. Store performed with excellence: Prompt order confirmation, shipped on time and provided tracking info, and the product performs flawlessly. Definitely highest praise, and will consider them for future purchases."

Detailed Review Benchmark + -
Overall quality of the company
N/A
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service resolving problems
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Customer service being trustworthy
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
4/5

2005-05-13

"Item purchased was a great value and a great price. I made a mistake on ordering and dealer helped me correct it. All in all a great transaction."

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Is consumer focused

Verified
1/5

2005-05-13

"Awful experience. NO communication from them. Had to ask where my order was and when it did arrive, they packed a LENS with no protection! It was bumping and thumping around in the box. Will never do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-05-13

"good price , good delivery took only 3 days
Thanks !!!
"

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Overall quality of the company
Pricing of products and services
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Is consumer focused
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Is committed to quality products and services

Verified
5/5

2005-05-09

"Excellent e-shop. Placed my order for a new Tamron lens on Thursday afternoon. Got an e-mail the very next day with a shipping confirmation. Got it the next Thursday. Was also the cheapest price I found on the internet. All I can say is that I will definitely continue placing my orders with Digital Photo Club as they have some of the cheapest prices around for Digital Photography and the excellent buying process is just the topping on the ice cake..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Overall customer service
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Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service resolving problems
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-05-05

"this is the lowest price i've found that's legit. i went through froogle and searched all the other sites on resellerratings.com and found them all to have really bad ratings even though their prices were in the $350 range. when i found this one to have pretty good ratings, i ordered from them. i got a call from them the next day to confirm delivery address since i had it delivered to my friend's place. i waited for about one week and now i'm sitting here playing with my new sony dsc-t33 digital camera!!! i got it for only $377 with no taxes and no shipping charges. best deal and fast delivery service! i'd definitely shop here again. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Resolving problems
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2005-05-05

"I just received my Panasonic DMC FZ5 from Digitalfotoclub.com today. I had a very good, fast experience, no problems. They said they would ship in 7-9 days and I received it exactly 7 days later. good prices, would deal w/them again. Thanks to everyone who reviewed this store prior - definitely shaped my decision to purchase from here."

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Verified
5/5

2005-05-05

"I could not find a permanent, gold-plated coffee filter locally so I shopped on the Internet. DigitalFoto came up with a good price and free shipping. They shipped the item immediately and it arrived on the other side of the country three days later. The service, price, availability, and promptness were all I could ask for. I will buy from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status

Verified
1/5

2005-05-02

"Focuscamera.com has worse than rude service: try no service. I received no information that my order, expected to ship within 24 hours per my confirming email, was on 2-week back order. The phone system and web site said my order number was invalid. After many tries over the last few days during which time the phone system disconnected me over and over again, I finally reached a human on the phone and learned the equipment is on backorder, and that was that. I was switched back and forth between hurried and rude people, and was disconnected again by the phone system. This was the worst shopping experience I have ever had and I'll be sure to let everyone in my industry know.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
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Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-05-01

"Good service. Shop adhered to a published price from a shopping aggregator. Ordered item delivered fast as quoted. Will definitely buy again from this store."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
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Is easy to do business with
Is committed to quality products and services

Verified
4/5

2005-04-27

"This is not the first time I was ordering from this store and I can easily RECOMMEND them. Simply because on some items they got prices that cannot be beat.

The customer service, however, needs a lot of work. I had to contact them several times and I must admit that most agents (or maybe it was the same pesron over and over) weren't too helpful and comunicative.
Also, their website engine is certainly not one of the best and there could be some work done to improve ease of use and overall clarity.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use