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Verified
1/5

2004-02-15

"Ordered a pair of shoes during the third week of January. A week later they showed up, but were the wrong size. E-mailed footlocker and explained the problem. Footlocker explained that even though it was their mistake, I had to return the shoes at my expense. Did that. Received an e-mail stating that footlocker received the shoes, and that the replacement pair was in stock, and that they would be shipped within 24 hours. Waited another week, nothing. E-mailed footlocker asking what happened. They responded that my order had been cancelled due to the fact that they never stocked the shoes I wanted. In addition, I would only be getting a partial refund, which would take two months to appear. Footlocker wanted me to pay $20 for their mistake. I don't think so, now the CC charge has been disputed so I'm only out my return shipping charges. AVOID THEM LIKE THE PLAGUE!!!!"

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