"On a scale from 1 - 10, Fotoconnection rates a 10+. This company gives excellent service with thorough follow-ups from the time you place the order till you receive the product. Even after that you get a friendly reminder per telephone to make sure you registered your product. They are also absolutely helpful if product is in any way damaged. Totally awesome.. Never have I had such outstanding service anywhere online. People go out of their way to assist you any way possible. Also had the best price. I ordered a 22.4 cu.ft refrigerator. I would recommend this site to anyone. Go check it out and see all the products they sell.. You'll be glad you did.. Leonie "

"I had a wonderful experience ordering a Canon Powershot SD990 IS Digital camera. Rodney and Bobby were very helpful when I contacted them with the problem of 'LENS error, restart the camera'. The lens was not retracting inside the camera. Rodney assured me that they would send a replacement.

I was very satisfied with the service I received. This is quite encouraging. I would gladly recommend the company to other users.
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"Bobby was a great salesman to help me to get my oder out fast and smooth. Also, he gave a more valuable information about about my product."

"Overall good experience with customer service. Glitches however with website calculating shipping rate differently than actual. Also, one camera arrived without the power cord and owner's manual. Had some trouble connecting via phone to customer service department. Tried several times and phone just kept ringing. Once connected, Bobby was very helpful in shipping out mising items and including an extra memory card for the inconvenience."

"I placed an order with Fotoconnection and was pleased to receive call from a sales rep to review and assist with the coordination of my purchase. My order was delivered in excellent condition and within 3 days. Upon inspection I noted that there was one item missing from the order. I placed a call to the support line and Edmund assisted me processing the missing item forimmediate delivery and following up with a confirmation email. This is the second time I have purchesed camera equipment from fotoconnect and find their sales and support team to be extremely supportive. I would and have recommended them to friends and family members. "

"It was easy to place my order. Bobby completed my order and expediated its shipment."

"I purchased two Optio W60 cameras and received them very promptly. We were happy with the shipping and had an overall good experience."

"My experience with FotoConnection has been satisfacory. The product was sent on time and arrived on the due date. Bobby was very helpful with some questions I had with my order. "

"i very satisfaid whith shipping very fast service"

"I recently purchase a Nikon camera from your store . The item was in good condition and I am very pleased with the service"

"FotoConnection offered a very competitive price and excellent shipping speeds. I called technical support and was politely informed about the product of interest. I purchased an extended warranty at a discounted rate and still paid about 15% less than retail without a warranty.

PROS: Competitive prices, knowledgeable technical service, speedy delivery

CONS: Delivery box came in poor condition, but no damage apparent to the device itself. "

"Fotoconnection is awesome--great prices; tremendously helpful staff; nice web site; and great phone support. I am a very technical user and require substantial data when making technology investments. When I described my needs to Adam, he was over-the-top helpful. Thanks for your patience, help, recommendations, and support; I am delighted to be the proud owner of a new Canon 40d w/ lens packages. I don't think that I could have made a better buying decision. Thanks again. I really appreciate Adam and Fotoconnection team!"

"last year one of our buyers (DAVE WELLS) PURCHASED a Cannon GL2, he advised me to go to the same vendor, which I did, Your customer Service is great and very helpful and I will advise other buyers to do the same"

"The order included a Samsung 46" LED television, a Samsung BluRay DVD player with a streaming feature for NetFlix and Pandora, a Denon A/V receiver, a Yamaha 5.1 speaker set, three HDMI cables, and a black glass Bell'O stand for the system. All of the items arrived in timely fashion and in working order. Overall performance of the system has been highly satisfactory. I do not have perfect knowledge of "street prices", but feel that I received good value on the order. The small items were delivered by the usual national shipping companies, but the television and stand were delivered to me in Richmond, Virginia, by a New York shipper local to the company. The original shipping-time estimate was exceeded by a few days, but I was very relieved to that no damage had been incurred during shipping."

"The staff has been very helpful and informative. I really appreciate the updates to our purchase. Thanks. Patrick "