"this company was excellent to deal with, very thorough and great to speak to on the phone when they called to confirm my order."
"I am pleased to have received my Canon SD790IS Camera in a short period of time. When I received the camera in a sticker enclosed product directly prepared by the manufacturer, it did not have a memory card. I e-mailed FotoConnection, they called me promptly and sent me a memory card and allowed me to select a higher density memory card and pay the difference. It is always good to receive positive, efficient service from vendors. FotoConnection offers great prices and provides great service. "
"First time with Fotoconnection. Company is thorough with email and phone confirmation as part of security - very nice. Service is prompt and a call back after receiving order!"
"Ordering was very easy. The staff was very helpful especially Mr. Franco. Everything was in great condition upon arrival. I was missing the DVD player, Mr. Franco waived the shipping fee and was very professional and a great help. Would definitely recommend to my friends."
"Nice sells staff, friendly and professional, I ended up ordering more equipment from him."
"I ordered a coolpix s60 camera for my daughters birthday. It came in and it is an awesome camera. The only problem was that I ordered the wrong camera. My daughter wanted the coolpix L100. I called to have it exchanged and Andy was very helpful and was able to find the correct camera for my daughter and waived the restocking fee!! This is not the first camera I have purchased thru your company and it will not be the last. You guys have great customer service.
Thanks,
Nichole Tollison"
"I could not be more impressed with fotoconnection.com Adam was incredibly helpful. I was picking out a camera for a gift and not only was the price lower than any place else, but the service and follow-up was excellent. I received all of the information I requested and the package was sent immediately, arriving the very next day.
I could not be happier with this transaction and would not hesitate to recommend fotoconnection to my friends and family.
A.B.
Manhasset, New York
"
"Bobby (quality control) has been extremely help with the exchnage of my camera that has ahd a lto of problems...he kindly suggested that I send back the lens which I have done. Dealing with Bobby has been incredibly helpful...he made a suggestion about a new lens that I have ordered and he was able to get me a great price. The bottom line for me was that Bobby was incredibly helpful in all aspects of this exchange and I appreciate his respectful manner in which he dealth with me. "
"I had a very nice experience with FotoConnection. I recently purchased a Canon PowerShot Digital Camera with accessories for a really good price and everything seems to be in working order. The camera works fabulous! The only thing that went wrong was that I was shipped a defective battery charger in which I called FotoConnection and spoke to the really friendly store manager, Bobby, and he stated that he would be shipping me another one free of charge. Now that is service with a smile!!! Will write another review upon receipt of the new charger.
-Karen-"
"I was very happy with the service I received from Owen. The camera was shipped very quickly and I received everything as I expected it."
"I am extremely pleased with the service received from Franco. His professionalism is a great credit to your company. He replaced my tripod and camera case for my new camera to my complete satisfaction. Thank you so much, Franco. "
"Mr.Franco was very professiona to deal with I received My order in a timely manner but I had to return my order #576156 the telephoto lense he is trading me is more expensive for my inconvience for the mistake wich pleases me veary much
"
"I received package in right time. I did not get
promo package. I talked to Customer service person, Franco. He was helpful and suggested that
he will ship the promo package ASAP.
Thanks
Suresh Khandelwal"
"The order was promptly processed with a follow up call within a couple hours. The order was received 4 days later as expected. Camera has worked as advertised! Given the number of shady internet sellers out there, Fotoconnection will definitely be the first place I will look."
"Excellent service! Will definitely use fotoconnectioncom for my next purchase!"