"We needed an entire home's worth of appliances for a home renovation, and I was attracted to FotoConnection because of the great prices. We originally thought we wouldn't need delivery until July, and the sales rep, Daniel, was very helpful in getting that set up, as well as verifying the order. When it turned out we needed the items sooner, he was just as helpful in getting all 7 items delivered in good condition within in a week. We are very pleased with the quick response to our change in plans."
"This was our first buy with FotoConnection but certainly won't be our last! Extremely easy, effortless in fact in finding the item we wanted. Cost was by far much better than anything else we found, locally or on line. Communication was perfect, detail was not lacking anywhere. The stove arrived in a timely manner in perfect condition and packed strong enough to withstand anything! Pleased with that for sure. Just finished installing it and it works perfectly also, what a dream and a real beauty! Thank you so much for your professionalism!
Myra Boyd
Mobile, AL 36605"
"This was a fantastic experience! I placed my order online and received a confirming phone call from John. The order was received within 5 business days. When I called customer service to report the monitor cover was missing, Edmond assured me that a new one would be sent immediately. That same afternoon, Bobby, the suctomer service manager called to reiterate that the cover was sent and to check on rest of the shipment. I received the Spanish language edition of the pocket guide book-Bobby contacted Nikon directly to have them send the English version.
This is truly great customer service! "
"i ordered the xbox 360. Shipping was fast and packaged well.. today i got a call from a rep asking about the product. everythings great but the system is always searching for the remote any answers y???"
"Orginal order processed and received in a timely manner. When order received, found the battery charger cord missing and the wrong tripod. Called fotoconnection and explained the missing parts. They processed the order immediately with no questions asked! The person I spoke to was very polite and commendable. I will definitely use fotoconnection again. 10 out of 10."
"Great experience and great price. Will do business here again!!!! And I buy a lot online. "
"Excellent service, friendly and prompt."
"Salesmen Adama assured me that the products I'd ordered would be delivered on a specific day and he was correct. There wasn't a meeting of the minds on a particular part being ordered in the bundle, however after calling customer service and speaking to Andy, he took ownweship and with no problem he located the item I was to receive and credited my account accordingly. Will shop here again!"
"Great Service. Good turnaround time from purchase to delivery."
"Fantastic price on the camera package. The free upgrade to expedited shipping and additional 5% off made it even better.
Package was as promised, shipping was fast. Great seller!"
"I purchased a new camera and needed a new camera dock. In the stores, these docks are out of site in price. I googled and found this store on line. I had never heard about them, so went in blind. The service was execllent and received the Kodak Camera Dock Bundle in a very timely manner. I would recommend this site to others in need of items they provide."
"Camera order was received timely, with everything ordered. Staff knowledgeable and helpful. Box arrived battered, but contents appear to be ok. It is a gift for my daughter, and she has not checked it out. She will return on Saturday and hopefully find that everything is OK. "
"Sir/Madam,
I want to express my greatest pleasure it has been in dealing with FotoConnection. Their customer service department was nothing but very helpful, given that I ordered the wrong camera, in returning and resending the right camera. Their service was prompt and freindly. I would not hesitate to highly recommend this company to anyone considering a purchase of a new camera. Oh did I mention I received an excellent price also!!
Many thanks for great service/price
Steve Christensen"
"I'm always a little worried when I order from a place I never worked with before but, this transaction was easy and everything came in great shape. I would order again from you.
Thank you,
Tom Ludwigson"
"I received my Garmin 660 in excellant working order. I also received a call from Bobby from FotoConnection to see how everything was going. I am very pleased. Very good service."