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Product & services pricing
3.60/5
Chance of future purchase:
3.75/5
Shipping & packaging:
3.57/5
Customer service:
3.04/5
Return/Replacement policy:
2.50/5
Verified
1/5

2024-07-03

Cancelled my order without notification

"Cancelled my order without notification—had to go back and look at the order status to see what happened"


Verified
1/5

2024-07-01

Cancelled my order

"My order was cancelled and I received no communication regarding the cancellation and not explanation why it was cancelled "

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Verified
5/5

2024-06-29

Great buying experience

"Delivered OE product as promised with no hassle."

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Verified
5/5

2024-06-24

Great prices

"Great prices, great service
"

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Verified
4/5

2024-06-22

Not bad

"I came to pick up a part at 7:45 am. Which is 15 minutes AFTER the parts department is supposed
to open. It was very difficult to find a door that was unlocked to get in.
Of course once I got in the parts department guy was polite and quick to get me my part.
The minus one star is because they locked all the doors while I was in the parts department, and it was very difficult to get out. When I told the lady at the front I couldn't get out, it seemed she was more concerned about eating her breakfast sandwich then helping me get out. She kept saying that they were closed at the time, not listening to me reminding her that the parts department actually was open already at the time.
Maybe she needs a refresher course on how to treat customers.
"

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Verified
1/5

2024-06-21

Order some parts andOrder some parts in don’t have it

"Around three weeks ago, I ordered some pars for my car. They supposed to be sending me emails to keep track of the stuff that I order almost 3 weeks. I didn’t receive no email. I don’t know if they order the parts they send the parts they just charge my money, and I don’t See any parts I’m not happy that’s why the reason I’m putting only one start on this"

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Verified
5/5

2024-06-20

Great price and fast shipping!

"The parts I ordered were readily available and came in a very reasonable price. Very accurate description."

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Verified
1/5

2024-06-18

False Advertising

"Place an order for 3 items. Provided my mailing address. Was charged for shipping, while waiting for delivery, I come to find out they canceled my order. Was told they are unable to ship the parts to me. Good thing the charge was pending but then it dropped off. "

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Verified
5/5

2024-06-15

Good service

"Ordered 2 separate orders. Both arrived very timely and orders were correct"

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Verified
5/5

2024-06-15

Great Experience

"I have to say that Damien Maluchnick Parts Department Manager was very helpful and informative and helped us through the ordering and the part was a perfect fit. My wife can now drive safely.
I searched through several websites and this was the best fit for our needs.
"

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