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Verified
5/5

2020-04-22

Great food, great service!

"Reliable, good portion sizes, really tasty food!"


Verified
5/5

2020-04-22

Delicious!

"The food is exceptional and you would never know it was microwaved. There are tons of options for my dairy intolerance "


Rep reply posted 2020-04-23
A rep from Freshly, Megan_M, has responded:

“Thanks for this Freshly love, Elizabeth! We love cooking for you!


Verified
5/5

2020-04-22

I really enjoy Freshly

"Freshly does a fantastic job on their food. Out of the multitude of weeks I have ordered, I can only recall not caring for one meal. It was good, but not fantastic. I would recommend Freshly to anybody that is single and looking for fantastic, healthy meals. "


Rep reply posted 2020-04-22
A rep from Freshly, Megan_M, has responded:

“Hi there, thank you for rating us!

I'm very happy to hear that our food and service have been a great fit for you! I really appreciate your taking the time to share your experience with us, and it's customers such as yourself that help us continue to grow and improve!

Thank you so much for recommending us, and for being a part of Freshly!”


Verified
5/5

2020-04-22

Good food Good price

"Freshly is a great opportunity to eat more healthily without killing your budget. We are always busy and having fresh food ready to heat up makes eating well doable when we don't have time to cook well."


Rep reply posted 2020-04-22
A rep from Freshly, Megan_M, has responded:

“Sounds like we're the right fit! Thanks for being part of the Freshly fam!”


Verified
5/5

2020-04-20

Perfect!!

"Due to COVID19, many people like me have looked for prepared food delivery services. Doing a lot of research led me to Freshly. it looked like Freshly met my need for good varied food at good nutritional levels at reasonable prices. I placed my first order several weeks ago. The initial good sign was that the expected delivery date was followed through perfectly, which nowadays is especially welcomed. The food taste was met with flying colors. Also, I have sent a couple of inquiries to Freshly, which have been responded to within 24 hours by customer service and followed through immediately. My original intent was to use Freshly during the necessary quarantine time, but being so impressed with all aspects of service, I will probably keep the service when things get back to whatever normal will be. Mentioning Freshly to several people just in conversation led to two family and friends starting a Freshly subscription. Thanks so much."


Rep reply posted 2020-04-21
A rep from Freshly, Megan_M, has responded:

“Thanks for your review, Clifford! I'm so happy to hear we've been a great fit, especially during this time. I hope you and your family and friends continue to love the meals!”


Verified
3/5

2020-04-20

Not enough no dairy options

"The meals taste great, but portions are too small, and there not many dairy free options "


Rep reply posted 2020-04-21
A rep from Freshly, Megan_M, has responded:

“Thanks for reviewing Freshly, Kenneth! I'm sorry to hear you haven't found enough variety in our menu. We aim to add a new meal each week when possible, and we're always taking customer feedback into consideration when revamping our menu.

I've reached out to you in a direct message so I can assist further. I hope to hear from you soon!”


Verified
5/5

2020-04-19

In a time of great need

"I ordered from Freshly in the 2nd week of the pandemic where it was impossible to get any kind of grocery delivery bc im in the NJ area outside of NYC. The first shipment arrived in the 3rd week when I was definitely worried about how I would get proper meals. Grocery stores were madhouses where I dashed in and dashed out in under 10 min and grabbed whatever I could to maintain breakfast each day.
I was delighted to have a meal with side dishes and truthfully that I didn't have pans and dishes to clean. My first meal was the Buffalo Chicken and it still remains my favorite. The loaded cauliflower mash is super delicious and goes well with the plump chicken breast.
I would say it takes 2-3 orders to find your rhythm and perfecting your order each week. The customer service was impressive and kept me on this far. I will say most meals are more for adults than children under 10 yrs old. Adults can appreciate the flavors and sauces. Because its a prepared meal that you can heat in 3 min in the microwave, there aren't fresh salads. That's the only thing that would make it perfect, if I could have a salad with chicken dish.
Shipping is good. There is a large box, padding, and ice packs to recycle and I haven't figured out how to do that yet. But they are quite large, if you were planning a move, you'd have free moving boxes and great meals!
"


Rep reply posted 2020-04-21
A rep from Freshly, Megan_M, has responded:

“Thanks so much for taking the time to review Freshly, Joy! I greatly appreciate your feedback, and I'm so glad you've started to find your Freshly faves. I hope you continue to enjoy!”


Verified
5/5

2020-04-14

Great customer service and convenient

"I’ve used Freshly for a few years now. Their customer service exceeds what other companies are doing. "

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Rep reply posted 2020-04-21
A rep from Freshly, Megan_M, has responded:

“Thanks for your review, Joel! I appreciate your time.”


Verified
5/5

2020-04-14

Freshly!

"Love Freshly so much. It’s one of my fav services. The buff chix is definitely my personal fave"

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Rep reply posted 2020-04-21
A rep from Freshly, Megan_M, has responded:

“Thanks for your glowing 5 stars, Megz! If you ever need anything don't hesitate to send us a message by clicking here: mailto:socialsupport@freshly.com?subject=ResellerRatings Review”


Verified
5/5

2020-04-14

Best food and Service

"Freshly has been such a lifesaver for me and my family! The food is delightful, and don't even get me started on the Buffalo Chicken or the Chicky Chicky Parm Parm. Delish. Great prices, portions, ingredients! I can't say enough good things about Freshly!"

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Rep reply posted 2020-04-21
A rep from Freshly, Megan_M, has responded:

“Thanks for reviewing Freshly, Crissy! Those are some great choices for your Freshly faves!”