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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-05-03

Fresh, easy, and tasty

"When my life gets busy having Freshly deliveries makes my life so much easier. I also don't waste as much food when I buy from Freshly. The meals are always delicious and I like that you can change the good every week. I wish they had more dietary options though, like Paleo, whole 30, vegetarian, vegan, etc."


Rep reply posted 2020-05-04
A rep from Freshly, Megan_M, has responded:

“Thanks for your fantastic review of us, Emily! I'm so thrilled to hear how you've been pleased by our meals, and over all convenience! I'll be sure to pass your feedback along to our kitchen for further review. Thanks for being a part of Freshly!”


Verified
5/5

2020-05-02

We Love This Food

"Having ordered premade meals in the past and not having been overly impressed, my husband and I are extremely happy with our Freshly meals. So far, we haven't found even one that we didn't love and have several favorites that we reorder time and again. The flavors of the various meals are excellent, fresh, well-seasoned, and thoughtfully composed. Not having to do much grocery shopping anymore is great, especially with the current social distancing in place. The shipping method is excellent and, living in an area with tempertures over 100 degrees, we can attest that the meals arrive cold and in great condition. We are very happy to have discovered Freshly. "


Rep reply posted 2020-05-02
A rep from Freshly, Megan_M, has responded:

“We appreciate your 5 star review! I'm thrilled to hear how you've been pleased by our meals, and the overall convenience! I hope you continue to enjoy!


Verified
5/5

2020-05-01

Great, solid meals

"I have been getting Freshly for a few months and have been very pleased. I get a shipment every week. For those nights when I don't feel like cooking, these meals are perfect. They are balanced, taste good and easy to prepare. They heat up quickly in a microwave, without ruining the meal. The selection of meals is wonderful too. We have our favorites but it's great to have such a wide selection to choose from. It's easy to change your selections, the number of meals you want and the day of week you want delivery. It is a very customer-friendly site. Customer service is excellent. Everyone is so pleasant to talk to!"


Verified
4/5

2020-04-30

Flavorful meals. Good portions.

"I think the meals are very flavorful and simple to prepare. They are a nice portion as well. I am not a big vegetable eater and all or almost all have lots of veggies so I don't have a lot of choices. Also I find the packaging a nuisance. I understand why you need to package the way you do but it is a nuisance to thaw the gel packs and it makes the trash heavy. "


Rep reply posted 2020-04-30
A rep from Freshly, Megan_M, has responded:

“Thanks for your review, Kathy! I'm happy to hear you've been enjoying the meals so far. As for the packaging, we're always looking at new methods to reduce our environmental impact as much as possible. In the meantime, we urge our customers to recycle using the instructions we include on our packaging.

I'll be sure to pass your feedback along as well! Thanks again for your feedback, Kathy! ”


Verified
3/5

2020-04-28

Freshly Review

"The menu is rather limited and the eye appeal is lacking. The food does taste good, though. I would give Freshly a 6 out of 10."


Rep reply posted 2020-04-29
A rep from Freshly, Megan_M, has responded:

“Thanks for your review, David. I'm sorry that you haven't been fully satisfied of our meals! I'd like to know how we can help, I've sent you a private message, and so if you have any suggestions do give us a shout! ”


Verified
5/5

2020-04-26

Delicious and Flexible

"I look forward to my Freshly meals! I love the ability to order every week or skip weeks when I want. I've found my favorites and enjoy knowing that when I order them, those delicious meals will taste as expected. The online app keeps track of my orders so it's very easy to reorder the same or mix it up with new dishes that are offered. I also appreciate the email reminders to place an order and when to expect arrival. I love the creativity of the use of healthy ingredients to keep the meals at around 500 calories and still taste great! Thanks Freshly!"


Rep reply posted 2020-04-27
A rep from Freshly, Megan_M, has responded:

“Thanks for rating us, Susan! I'm very happy to hear that our food and service have been a great fit for you! I really appreciate your taking the time to share your experience with us, and it's customers such as yourself that help us continue to grow and improve!”


Verified
5/5

2020-04-26

Convenient

"The meals are conveniently delivered FROZEN!
Living in a rural Colorado mountain town, I’m impressed! Thank you
"


Rep reply posted 2020-04-27
A rep from Freshly, Megan_M, has responded:

“Thanks for your review, Sorkney! Our meals though are never frozen, and were thrilled you've been enjoying so far!”


Verified
5/5

2020-04-25

Love Freshly!

"Freshly meals are always super yummy and it's been a great experience each time we used. It's an awesome supplement to the cooking we already do and provides a nice, healthy meal that tastes like home cooking but with none of the mess or work for days we're tired. :) Recommend!"


Rep reply posted 2020-04-25
A rep from Freshly, Megan_M, has responded:

“Hi there, thank you for rating us!

I'm very happy to hear that our food and service have been a great fit for you! I really appreciate your taking the time to share your experience with us, and it's customers such as yourself that help us continue to grow and improve!

Thank you so much for recommending us, and for being a part of Freshly!”


Verified
5/5

2020-04-24

Tasty and Satisfying

"My partner and I shopped for a healthy and satisfying prepared meal service.
Freshly has exceeded our expectations on every single expectation. SERVICE-TASTE-QUALTY-MENU. All are amazing and superior. We are so happy to have a trusted and exceptional partner during the covid crisis.
Warmly,
Ron and Ken
"


Rep reply posted 2020-04-24
A rep from Freshly, Megan_M, has responded:

“We're so happy to cook for you! Thank you so much for being a part of Freshly!


Verified
4/5

2020-04-24

Satisfied

"For the price and delivery I am happy with my selections. Glad to see that I can change meals weekly"


Rep reply posted 2020-04-24
A rep from Freshly, Megan_M, has responded:

“I'm so happy to hear this! Thank you so much for your rating!


Verified
5/5

2020-04-23

Efficient. Customer User Friendly.

"I really like that this company sends you reminders about your orders! I'm very forgetful and its great that they don't try to slip an order past you like a lot of other subscription based companies.

Life is fluid and some weeks I don't need an order. I love that you can skip and un-skip orders.

Food is definitely better than frozen foods but not as good as a sit down meal at a restaurant.
Priced at that quality level too.

Shipments have never been late. Very well packaged.

Didn't plan on maintaining my subscription but ended up keeping it.
"


Rep reply posted 2020-04-24
A rep from Freshly, Megan_M, has responded:

“Sounds like we're a great match! Thanks for being part of the Freshly fam!”


Verified
4/5

2020-04-23

Almost everything is good

"For the most part the food is very good. We have had more trouble with our box delivery. A lot of the time they will put it sideways or upside down. This week they literally put the box in my garden instead of on the stoop. There was only 1 meal we had a problem with, where the chicken was left out. Otherwise the food was very good."


Rep reply posted 2020-04-23
A rep from Freshly, Megan_M, has responded:

“Hi Katrina, thank you for rating us! While I'm happy to hear that you find our meals good, I do apologize for any inconvenience that you've experienced with us. I'll be reaching out to you in a private message to gather your subscription info, but I would be more than happy to make things better for you going forward.”


Verified
5/5

2020-04-23

Best food delivery I've used so far.

"I was looking specifically for quick easy meals, and Freshly fit the bill. There was another company that provided microwaveable meals as well, but you couldn't set your own meals, and they had no phone app, and the only way to change anything about your account was over the phone. I ditched them within a month, and saw freshly mentioned in a google search. So I decided to try them.

First, it's 107 dollars a week for 12 meals, which I think is an excellent value. My food, even during this pandemic, is shipped on time every time. Not only that, they have a wide variety of meals from which to choose, and so far there has been one that I didn't like, and that's not because of the quality of food, but because I took a risk and tried something I wouldn't otherwise tried. Every meal stays around 500 calories, which makes counting and monitoring my intake very easy indeed. I can't recommend Freshly enough.
"


Rep reply posted 2020-04-23
A rep from Freshly, Megan_M, has responded:

“Sounds like we're the right fit! Thanks for being part of the Freshly fam, Sean!


Verified
5/5

2020-04-23

All I eat is Freshly!

"We are enjoying our Freshly orders very much. We've been trying for years to find the right food delivery service and certainly did with Freshly. My husband and I have finished each meal exclaiming to the other our satisfaction. Price, portion and food options are all lovely! I would only request some kid friendly choices. We are very pleased =) "


Rep reply posted 2020-04-23
A rep from Freshly, Megan_M, has responded:

“Hi Alyssa, thank you for rating us! I'm happy to hear that our meals are a great fit for you and your husband!

We typically update our menu once a week with one new meal, definitely keep an eye out for more meals you'd enjoy. In light of this, I'll be sure to pass along your feedback as we always seek to improve!

Thank you for being a part of Freshly!”


Verified
5/5

2020-04-23

Great Food & Service

"I have been really happy with the meals provided. I try to taste most of them and then I keep ordering the ones that I enjoy."


Rep reply posted 2020-04-23
A rep from Freshly, Megan_M, has responded:

“I'm so happy to hear this, Jose! Thank you so much for your rating!”