"Ordered an arrangement "Brilliant Birthday Blooms" that I saw on the website on 5/22/22 with a request for them to be delivered 5/25 for a 101st birthday. I paid extra to have them delivered in the morning of the 25th. I received a notice the evening of the 23rd saying they had been delivered (wrong day) showing a totally different arrangement! I called & talked with Bhanasheree (?) told her wrong day & wrong arrangement! The reason I had ordered this specific arrangement was because of the vibrant colors of flowers, white container with candles on it & curly ribbons - it made it very festive! I stressed the importance to her they should only show arrangements on the web site that they are capable to deliver! She assured me they would have the florist do the proper arrangement & have it delivered on the morning of the 25th. When it didn't arrive, I called Allie(?) who told me it would be delivered by 4:30 PM. As of 10 PM still no delivery! I am still unaware what was finally delivered, if anything. As of the evening of the 25th there has been no further correspondence from From You Flowers customer Service. I received a refund $10.51 + $5.46. That really does not compensate for totally screwing up my birthday wishes for a 101 year old aunt!! I am totally disappointed! Poor customer service!"

"Ordering was very easy and they delivered on the date promised "

"One of the very few companies able to handle my orders to USA from Netherlands.
And with very little effort on my part."

"The flowers were delivered as ordered in a timely manner."

"Flowers delivered on Wednesday and were dead and wilted on friday"

"Perfect time and perfect hand off. I expected a call but the delivery person found their way through the building with no help. The flowers turned out beautiful!"

"Delivery was on time however arrangement was missing some ribbons as shown on the website (otherwise it was as pictured). I also did not like having to input my payment information prior to reviewing my order/pricing. In addition I received a delivery notice at appx. 8am, however, the flowers were not delivered until appx. 1pm. and initially I never received an order confirmation or Invoice number."

"Was hoping to get flowers delivered the same day, purchased them around 2 so I was notified that they’ll be delivered by 6 pm that’s fine but when no one received flowers and no call was attempted I was devastated. Thankfully there 24/7 customer service was amazing and we got right back on track. Will be purchasing more soon and hopefully this time it’ll be a lot smoother. :)"

"My Flowers were ordered at 1143pm est with expedited delivery option also paid.. flowers were supposed to have been delivered within 4 hours.. arrived at 9pm est.

Flowers that arrived were about 1/3 (quantity) as pictured. "

"Flowers were full and beautiful."

"It was easy to order. Very helpful."

"I received a completely different arrangement than what I ordered "

"1 broken flower, 1 wilted flower petals falling off,Everthing else is very welted ,very disappointed with the price paid especially for Mothers Day"

"Package vase was broken and half the flowers were dead. Would like to get a refund."

"Great service I will definitely recommend you to family and friends "