Full Rating Profile + -
Product & services pricing
Chance of future purchase:
Shipping & packaging:
Customer service:
Return/Replacement policy:
Great Customer Service
"Nate Wolkoff did a great job taking care of our church. Will definitely be back."
not good
"I ordered some back boxes and specifically asked questions on size and still when I received the product it was to big. They are supposed to be 8" however they are 10" or larger. I have a8" speaker and the hole speaker was inside the box oversize. So I have four back boxes I can't use. Unless you have the right size and you can send a packing slip and I return what was sent to me in the same box it came.
Thank you,
Last Stop Wholesale
Ed Cadle"
Excellent Staff
"I worked with Rob Amaral on this purchase and went very well. Rob replied very quickly and continued to communicate with me which allowed for expedited delivery in order to meet my deadline with time to spare. I highly recommend working with him as he has excellent customer service and is very knowledgable about equipment, installation, commissioning systems and all the nuts and bolts within the Audio Visual industry. "
Caleb is the best!
"Super helpful and knowledgeable! Always willing to take a call and find alternatives that are in stock when other items arent."
Amazing Resource!
"Robert Hatch is an amazing guy to work with....100% Always goes above and beyond to help me find what I need...Thank you."
Another great experience!
"I've been working with FC for over 20 years and they continue to deliver excellent customer service, competitive pricing, knowledgable sales people, and fast shipping. "
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for your loyal support over the years! We’re delighted to hear that you consistently have great experiences with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellent service and fast shipping!”
Easy to order
"The JBL woofer I ordered arrived on time, and was packed very well.
The ordering process went quickly, though there is a bug in the system regarding the shipping and billing address.
Thank you."
I love having a trusted advisor I can count on every time
"Phillip has been a trusted advisor for all our equipment needs for many years. I love that I don’t ever have to second guess what he says. He has been a fantastic guide along our musical performance journey "
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for your wonderful feedback! We’re thrilled to hear that Phillip has been such a reliable advisor for you. It’s great to know he’s helped guide you on your musical journey. We truly appreciate your trust and look forward to continuing to support your equipment needs!”
Always a great experience
"Every time I come in to the pick up window, I always have someone smiling & ready to help me. My sales rep who helps me every day with my annoying questions and sometimes demanding requests handles and response so fast and happy to help me. I really enjoy working with the the team at Full Compass :) "
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for your kind words! We’re delighted to hear that you consistently have a positive experience with our team. It's great to know that your sales rep is there to help with all your questions and requests. We appreciate your support and look forward to continuing to assist you!”
Excellent and professional advice and support
"Great professional service thanks "
The Best for 30 year's
"ben buying from this co. for 30 year's this mounth i have a production co and do pa ilstalls have bough thousands of$ of gear no one give's half the serivce as you get hear The Best "
JBL EON One MK2
"I have been buying from Full Compass for over 7 years and they have been great. Always had fast service and response. Definitely satisfied and will continue purchasing from them. "
Thanks Full Compass
"Ordered 4 speaker handles for my Makies that broke and came to find out they don't have PR on their list of states that they send to. Started a chat online with maybe AI or a real person and they made my order and told me that they needed to fix that cause they do send over to the island. Thanks Full Compass"
Love Full Compass
"
Eric is always timely and knowledgeable! "
Great Music Rest
"Packaged very well and great customer service!"
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for your fantastic review! We're thrilled to hear about your positive experience with Rob. His quick communication and expertise are truly valuable, and we're glad he could help you meet your deadline. We appreciate your recommendation and look forward to assisting you again in the future!”