"Full Compass always takes the time to understand my needs."
"My National sales rep. Is very knowledgeable of the product. Very pleasant to deal with. Most items are available. If not, more than likely they can get it. My order came from West coast to East coast within 2 days transit"
"Being using this particular C-clamp for years, never failed. Just bought 8 more LED PARS, and wanted the same clamps for them too. FullCompass customer service always great. Fast shipping. "
"David Cradler is an amazing customer service rep… one of the best I’ve ever had!"
"I am very disappointed in this company and its lack of flexibility. Our school purchased a speaker for our meetings in September; it wasn’t loud enough, and we Never used it. We tried to return or exchange it in May (And I understand it was several months since the purchase), But they didn’t even entertain any flexibility. We are a small nonprofit school, and I highly recommend a similar institution. Do not use this place. We have an extensive band program, and we will no longer give them business. I will also reach out to other school leaders in the Madison area."
“We’re terribly sorry for the inconvenience you’ve experienced trying to return your eight-month old, used merchandise. Unfortunately, it was well passed our flexible return window. We did provide you with very low pricing on a replacement system, but that was something you chose not to take advantage of. We have a very solid track record of working with small, nonprofit schools and organizations for nearly 50 years, and hope you come back to us with confidence at some point in the future. If there’s anything I personally can do to help the situation, please let me know. Dave Chaimson, President, Full Compass. dchaimson@fullcompass.com. ”
"I worked with Todd. The part I ordered was on back order so he did his best to get me what I needed and give me the best price as quickly as possible. I had a great experience with Full Compass!"
“Thank you for your wonderful review! We're delighted to hear about your great experience with our service and quick shipping. Todd and the rest of our team always strive to provide the best support, even in challenging situations like back orders. ”
"Interactions are always efficient and informative. Service is second to none. Prices are always the lowest around."
"I called to make an order and they have excellent customer service that made ordering very easy. Product arrived on time as expected. "
"Reliability is essential, and y'all are greatly reliable. I've ordered from hundreds of vendors and your customer service is excellent, parts are high quality and competitive."
“Thank you so much for your kind words! We're thrilled to hear that our reliability and customer service have made a positive impression on you. It's always our goal to provide high-quality parts and exceptional service. We look forward to serving you again soon!”
"Great customer service, fast shipping, and the best prices"
"Every dealing I have had with full compass has been great. Customer service is number one. Items almost always ship same day they are ordered. "
"An excellent communication and purchasing experience. Highly recommend!"
"I am the production director at my church. We use Full Compass for all of our production tech needs. They are amazing. "
"What a great experience. From sales to the pickup counter. Full Compass has always been a great place to get pro audio equipment and more."
“Thank you for your kind words! We're delighted to hear that you've consistently had great experiences with us, from sales to our pickup counter. Your satisfaction with our service and product selection means a lot to us. We look forward to serving you again for all your pro audio needs!”
"I worked with Chris Bengry and he was super helpful and got me everything I needed quickly and at a great price! Very satisfied. "
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for your fantastic review! We're thrilled to hear that our knowledgeable sales rep and fast shipping exceeded your expectations. We pride ourselves on product availability and efficient service. We appreciate your business and look forward to assisting you again soon!”