"Good people to work with. Always positive experiences"
"Excellent Customer Service. "
"Sales people are not pushy, and they seem to care about you. But the purchasing agents do not stock jacks in high quantity, I've asked many times, and they tell me they will but it does not happen. "
"Better than expected in service and shipping time."
"As always, Damon is an incredible partner in purchasing. He double checks compatibility and will contact manufacturers to double check that it will all work. He is my first person I contact when making any audio/video purchases. Thank you!"
"Always easy to deal with my sales rep on the phone. "
"I ordered some more gear that I absolutely needed sooner than later, but the Allen & Heath mixing console I needed was unfortunately on back order from A&H for 4 weeks. Jim Roof called the A&H Rep and explained the situation with me having to return another completely different unit and needed the replacement ASAP and long story short, the new A&H console was sitting on my desk 5 days later! I know that that can't happen for everyone ALL the time, but sometimes it can when someone like Jim Roof cares enough to even bother to take his time to reach out to the manufacturer instead of just looking at a computer status of back ordered and letting that just be the end of it.
Thank you Full Compass, and BIG THANKS to Jim Roof!!!
A++++ EXCELLENT!
~Gene G.
Audio Engineer"
“Thank you for your wonderful review! We're thrilled to hear that Jim went the extra mile to ensure you received your Allen & Heath mixing console quickly. Our team is dedicated to providing exceptional service, and it's great to know Jim's efforts made a difference for you. We appreciate your kind words and look forward to serving you again. Thank you for choosing Full Compass!”
"Thanks, good job Full Compas!"
"Luis is always there for us. Anytime we have an issue, or need equipment, he is always eager to help out. He is a big part of the success of my team."
“Thank you for your kind words! We're thrilled to hear that Luis has been such a valuable support for your team. We're proud to have him on our team and are always here to assist you whenever you need.”
"Luis Acosta has always been a great in providing quality and timely service. Great guy!"
"eric is great. thanks for all the help"
"Darin is awesome. Friendly, knowledgeable and prompt. Excellent experience."
"I used tracking on the shipment and it kept bouncing back and forth between two USPS facilities. After about two weeks, I have up, called Full Compass. It took some wrangling on my end and a manager to help out, but a new shipment went out and I got the shipment. A bit of a hassle but Full Compass made it good in the end.
"
"I worked with Todd Fagel to help me find the perfect pair of speakers for my DJ needs. He was great at making several suggestions and helped me land on QSC K12.2's. I look forward to buying more equipment from him in the near future."
“Thank you for your wonderful review! We're delighted to hear that Todd provided awesome customer service and helped you find the perfect speakers. The QSC K12.2s are an excellent choice! We look forward to assisting you with more equipment in the future.”
"Ordering was easy, the product was immediately available and arrived as expected. Great experience."
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for your fantastic review! We're delighted to hear that Damon continues to provide exceptional service by ensuring compatibility and going the extra mile to contact manufacturers. Your trust in him for all your audio/video purchases means a lot to us. Thank you for choosing us, and we look forward to serving you again!”