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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2024-05-11

Very Satisfied!

"I worked with Chris Bengry and he was super helpful and got me everything I needed quickly and at a great price! Very satisfied. "


Verified
5/5

2024-05-11

Excellent

"Excellent, they helped me out on a big problem with replacement parts. Thank you"


Verified
5/5

2024-05-10

Buying and Audio Technica headworn mic

"The sales engineer was very efficient, and knew a lot about the product that I ordered. He was able to discount it, although the parent company had raise the price quite a bit. He has been an asset to me for over 20 years."


Rep reply posted 2024-05-17
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for your wonderful review! We're pleased to hear that our sales engineer provided efficient and knowledgeable service. We're glad that our team has been a valuable resource for you over the past 20 years. We appreciate your loyalty and look forward to continuing to serve you!”


Verified
5/5

2024-05-10

Expedited delivery very customer friendly

"Dan is a great with client relations! "


Verified
5/5

2024-05-07

Best place to buy your gear!!!!

"Always helpful and the knowledge base is huge to find the right gear for your project!

Thank you David Cradler
"


Verified
5/5

2024-05-07

Luis Acosta is the man!

"I can't say enough great things about my customer experience. Thank you, Thank you, Thank you. -MTM Georgetown, TX"


Verified
5/5

2024-05-05

Our Sales rep is the best

"I have never had an issue ordering Brian bookstaff, our sales rep takes care of everything for us. Checking availability, pricing dealing with manufacturers. There has never been an issue. Everything's always 100% accurate. And if there is an issue Brian makes sure to to explain and never leaves us not wanting to come back. "


Rep reply posted 2024-05-17
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for your fantastic review! We're thrilled to hear that Brian has consistently provided you with exceptional service. Your satisfaction is our top priority, and we're glad to know you feel well taken care of. We appreciate your continued trust in us!”


Verified
1/5

2024-05-05

order a new part and was sent a used part that does not work

"second replacement switch, so this time i ordered the whole harness for Line 6 jtv-59 electric guitar
after my repair tech got the harness, he showed me the bent post and old solder that was on the selector switch and wires. i guess buyer beware. i assumed i would be getting a working, not used part. they could have at least sent some duct tape and baling wire with it.

Item
50-04-0081 - PCBA,UI W/ENC W/HARNESS JTV59
"


Rep reply posted 2024-06-14
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for your feedback. While we only stock new and unused parts direct from our quality manufacturer partners, we understand that a faulty item can unintentionally be sent out on occasion. As such, we’d be more than happy to send out a replacement at no charge. Please call us with your order number and we will be more than happy to take care of this issue.”


Verified
5/5

2024-05-03

The Best

"You guy are the best Eric is so very helpful. "


Verified
5/5

2024-05-03

Great pricing, great service!!

"FC is always consistent in delivering top rate service and bottom line pricing. "


Verified
5/5

2024-05-03

Outstanding customer service and solutions!!! Great selection and availability!!

"Calab works very hard getting the right equipment, Always willing to go out of his way to help!!"


Rep reply posted 2024-05-17
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for your glowing review! We're delighted to hear about your positive experience with Caleb and our products. Our team is dedicated to providing outstanding service and solutions. We appreciate your support and look forward to serving you again!”


Verified
5/5

2024-05-03

Awesome Service!

"No one, including Full Compass, had in stock the ETC light fixture we needed fast. But our terrific, calm Full Compass Sales Rep (shout out to Joshua!) said he'd do his best to get us that fixture fast- and boy did he come through! He placed our Tuesday 5/7, and the fixture was literally delivered to us 20 minutes ago! (Friday 5/3) Thank you Full Compass! "


Rep reply posted 2024-05-17
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for your fantastic review! We're thrilled Joshua could assist in getting your ETC light fixture so quickly. Your satisfaction is our priority, and we're glad we could deliver. Thanks for choosing Full Compass!”


Verified
5/5

2024-05-03

Great service

"I had a small issue with an order and after a phone call it was happily resolved within minutes. Shipping was incredibly fast also. Very happy! "


Verified
5/5

2024-05-01

Excelent service!

"After a long search for the right microphones, I reached out to Nate in costumer service. He was extremely knowledgeable and gave his time for us to discuss and find the right fit for my needs. I was impressed that a customer service representative would read through docs and specs to help me find the best equipment. "


Rep reply posted 2024-05-17
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for your wonderful review! We're delighted to hear about your positive experience with Nate. Our team is dedicated to providing knowledgeable and personalized service. We're glad we could help you find the right microphones!”


Verified
5/5

2024-04-30

Top Pro

"I have been purchasing from Full Compass since 2009, they are a one-stop shop for me. I have a great rapport with my salesperson, whom I can count on every time I call or email."


Rep reply posted 2024-05-17
A rep from Full Compass, FullCompassMT, has responded:

“Thank you for your loyal support since 2009! We're thrilled to be your one-stop shop and appreciate your kind words about our salesperson. We look forward to continuing to serve you!”