"Sales Rep was attentive and got me a quick quote and processed my order. "
"Cheyne Trost always provides prompt and excellent service. Would recommend Full Compass to anyone."
"im sure it will come in but im being billed for something i yet to have shipped?"
"Clay Ruby has been helping my small business with purchases for over 5 years. He always take the time to make sure were not missing anything and always takes the time to get the order right. Thank you Clay for your amazing customer service!"
“Thank you so much for your kind words! We're thrilled to hear that you've consistently had a great experience with us and that Clay has been providing you with amazing customer service for over 5 years. Ensuring your satisfaction and getting your orders right is always our priority. We truly appreciate your continued support and look forward to serving your small business for many more years to come!”
"The customer service was great! They not only located the product I needed. They also had it in stock. Which I received it 2-3 day.
Keep up the good work Compass. "
“Thank you for your wonderful feedback! We're thrilled to hear that you had an awesome experience with our customer service team and that we were able to promptly provide you with the product you needed. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you ever need anything else, don't hesitate to reach out.”
"Damon always has the answer to my question and gets us the best product for the best price, and shipped to our door fast!"
“Thank you for your kind words! We're thrilled to hear that Damon consistently provides you with the best help and prices. Your satisfaction is our top priority, and we're delighted to know that we've been able to meet your needs with top-notch service and fast delivery. We appreciate your continued support and look forward to serving you again soon!”
"You provided expert advice and shipped our new earhook microphone promptly. I had previously ordered two incorrect ones on line and had to return them both. I learned a lesson that whenever ther is a next time we need ant sound equipment we will check withvyou first."
“Thank you for sharing your experience! We're delighted to hear that our expert advice and prompt shipping ensured you received the right earhook microphone. We're here to make sure you get the perfect sound equipment fit for your needs. Whenever you're ready for your next audio endeavor, we'll be here to assist you every step of the way. Looking forward to serving you again in the future!”
"Ken S. always takes care of whatever the heck I call about. Been working with him for years. Great prices and great service!"
“We're thrilled to hear that Ken consistently provides you with excellent service and takes care of your needs. It's wonderful to know that you've been enjoying our great prices and service for years. We truly appreciate your continued support and look forward to serving you for many more years to come!”
"Shipping on this was substandard."
"Our rep Erik has been wonderful to work with for years now and genuinely goes out of his way to find the best solution for our teams!"
“We truly appreciate your trust in us as your go-to retailer! It's fantastic to hear that Erik has consistently provided you with wonderful service and has gone above and beyond to find the best solutions for your teams. Your satisfaction means the world to us, and we're here to support you every step of the way. Thank you for your continued partnership!”
"The person I contacted answered my question"
"I bought a camera that was listed as in stock it even offered next day shipping I called a week later to find out that they are not in stock and the next day shipping would be offered the next day after the camera is in stock I needed this for a vacation very disappointed "
“We're truly sorry to hear about your experience with the camera order and understand how disappointing this must be, especially with your vacation plans in mind. We apologize for any inconvenience caused by the delay in stock availability and the misleading shipping information. This is a known issue we're actively working to resolve to ensure accurate product availability and shipping details for our customers. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our services. ”
"Waited 13 days before item shipped, no contact from company. no offer of any compensation, item was needed for work, service was bad on this occasion.
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"Fast and easy shopping, great gear, fast shipping. highly recommended"
"I have been with Full Compass for several years now. Damon Schreck always gives me excellent service and response time, and advice when I need it. "
“Thank you so much for your loyalty and for taking the time to share your experience! We're delighted to hear that Damon consistently provides you with excellent service and advice. Your satisfaction is our utmost priority, and we're grateful for the opportunity to serve you. Looking forward to continuing to meet your needs for years to come!”
A rep from Full Compass, FullCompassMT, has responded:
“Thank you for your wonderful feedback! We're thrilled to hear that Cheyne consistently provides you with prompt and excellent service. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you. If you ever need anything else, don't hesitate to reach out. We're here for you!”