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Verified
5/5

2011-04-18

"Exceptional service and response to email enquiries and phone calls. I would thoroughly recommend Full House Appliances for any appliance item. Way to go FHA - I wish all stores offered the same level of service as you.
Thanks so much.
"

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Verified
5/5

2011-04-11

"Full House Appliances is the real deal - I'd been searching for a particular grill for a number of months, even going so far as ordering it from a different company and cancelling that order due to poor communication and deceit. Full House was speedy, didn't charge my card until well after shipment, arrived in perfect condition, saved me hundreds of dollars. Quite a nice surprise compared to other online appliance dealers. Thanks for a great transaction!"

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Verified
5/5

2011-04-01

"Outstanding. Price: the absolute lowest. Service: amazing, with Richard himself answering questions. Ordering: simple as can be. Arrival: ordered Friday, received today. Once I knew what I wanted to buy, picking from whom I'd buy was the biggest challenge. With so many vendors, and twice as many horror stories, I knew I had to put them all through the wringer. My research included reviewing the BBB information online, the individual reviews, and ResellerRatings, of course. The only one with truly shining colors was FHA. I compared to other low cost online retailers (including ones that cost more than FHA) and they still didnt review better. You can do more research if you'd like, but my choice is made: FHA all the way."

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Verified
5/5

2011-03-29

"Nervous about ordering from so far from home...very happy though, easy and our gas range came to us in great shape. Price was $400 less than what we could get locally. Thanks, New Hampshire"

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Verified
5/5

2011-03-21

"We’ve received our Frigidaire double wall. It arrived without any damage. Thank you so much for your great price & service. We love our new oven!
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Verified
5/5

2011-03-20

"I was very pleased with my purchase. I was able to buy a much nicer appliance for the price than I could find any where else, and the shipping price was not bad either. The shipping time was excellent...by the time the Full House Appliance called to check on our purchase (which was also impressive) we already had the appliance and used it for a full day. Excellent service and price!"

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Verified
5/5

2011-03-12

"Great customer service. Saved $1000.00 on a new Weber Grill."

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Verified
5/5

2011-03-06

"Best price on the Weber Grill by almost $500! Quick delivery and great customer service."

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Verified
5/5

2011-03-05

"during our search for a hood over our stove, we found a site that compared product between several different providers/sellers. Full House appliances had the best price and a fantastic rating. I processed the order via the internet and the product was shipped immediately and received in good condition. When installing our new kitchen, the installer had a question on a Saturday, i placed a call to Full House Appliances, left a message and they called me back within a short period of time and answered our questions. Understand they are not normally open on a Saturday; however, they responded to my voicemail. I am very happy with the product and recommend to anyone future purchases of their products based on service and quality."

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Verified
5/5

2011-03-03

"We ordered 24 refrigerators from Full House for a special order. They had a great price and arranged for my own trucking firm to come in. They palatalized each fridge and did it quickly and efficiently. Highly recommend them."

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Verified
5/5

2011-02-20

"I happened to be near their warehouse. So I ordered it and picked it up the same day. Price is the best I could find. There is no tax. I see their prices are attractive on many other items. These are daily prices, not door busters. I will buy more items down the road. "

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Verified
5/5

2011-02-01

"I was attracted to their website due to their low price on a Weber BBQ. I was a little sceptical so called up to get a feel for their company. The sales person outlined
the availability of the BBQ and that it could take up to 3 weeks to be delivered. I was satisfied with the conversation and ordered it on-line. I got immediate confirmation by e-mail. He called my house to make me aware of a model change (newer version) and e-mailed the specifications of the new model. It was delivered to my house 10 days later. This is clearly one of the best on-line purchases I have made and service I have received.
I will be a repeat customer.
"

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Verified
5/5

2011-01-25

"Very pleased with fullhouseappliance company.I ordered a new microwave oven. Their costomer service is number one in my book.They email me with the UPS tracking info and delivery time. When UPS was a no show they called me with a follow up, Their prices are great but shipping more costly but the price I paid for the micro offset the cost of shipping not to mention the fast and friendly service I recieved .Now that I know how good their service is I will be ordering my new Frigidaire gas slide in range from them.
Thank You, Richard
"

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Verified
1/5

2011-01-12

"Comment deleted at the request of the posting party. 01-24-2011"

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Verified
5/5

2011-01-08

"Full House Appliances has far exceeded my expectations for the online purchase of a major appliance (a high end dishwasher).

Being a bit leery of such a major purchase from an online store I not only checked BBB and other online reference cites (encourage all to do so) but I also contacted them by email with several questions. My questions were answered quickly and completely and in one instance I even got a call. They seem to understand customer service and the unique challenges for the consumer for the online purchase of major appliances and are willing to do whatever it takes to satisfy the customer.

When I placed the order I elected to update shipping to "freight" per their suggestion. I then received a call from them explaining how and why this shipping option is safer and what I should expect from the shipping company.

After receipt of the dishwasher I had a few questions which I sent in an email. I received a call within a few hours and the company representative spent quite a bit of time on the phone with me answering my questions.

I will be making several more major appliance purchases this year (renovating our house). Full House Appliances will be one of my stops when shopping.
"

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