"Great experience. Ordered Fridge, Stove/oven, Microwave and Dishwasher. Saved almost $1000 over big box stores. Quick shipment and followed my instructions for delivery time frame. Fridge arrived with ding in the freezer door. Retailer originally only offered minimal compensation claiming that since I didn't report it until a week after delivery it was too late for them to make a shipping damage claim. Explained to them that it stayed in packaging and untouched in garage for a week while renovations were completed and didn't discover damage until plastic was removed. They sent me a replacement freezer door as requested. A+++++++++++ Will definitely order from them again if need any more appliances. Definitely recommend."

"I highly recommend Full House Appliances. From their website to their after sale service, I was very impressed. The website is highly informative and pro-actively answers questions up front, particularly concerning delivery and after delivery details - things you don't think about when you are initially making a purchase. We had a huge outdoor party approaching in less than 2 weeks when the black bears destroyed our gas grill. We found that we could substantially upgrade to an even better grill with the very competitive prices offered by Full House. My only concern was that delivery was very timely, as we absolutely had to have the grill by a certain, quickly approaching, date. To my delight, the grill was delivered in plenty of time, in perfect condition, and by a freindly and conscientious company. Thank you, Full House Appliances!"

"Ordered a Weber Summit S-670 (2011 model) on 8/24 and it was delivered to my house on 9/2 (it was scheduled for 9/1 but UPS freight was a no show, nothing to do with fullhouseappliances.com - they did everything right). Still 10 days from the time I clicked "submit order" to the time it was placed in my garage, even with the 1 day UPS no show delay isn't bad at all. I even got a follow up call from fullhouse on 9/1 when the grill was suppose to show to remind me to check for shipping damage, etc. It was nice to see a proactive company for once. Anyway, this was my first order with them, and I was a bit concerned only because it was for a relatively expensive item but their prices on this grill could not be beat. The grill arrive in perfect condition and I couldn't have asked for a smoother transaction. I see why they have such high ratings here on the Interwebs. I'll definitely be back again."

"After a diligent internet search of Frigidaire Commercial Refrigerators/Freezers - we placed an order for three units with Full House Appliances on July 28, 2010. Prior to placing the order, we had several questions that we posed in an email followed by a phone call to FHA which were promptly and professionally answered by Richard. (We had no prior knowledge of FHA) All three units were in stock and were delivered in good condition on pallets several days later to our home by a freight company with tailgate service, who was very timely based on the pre-arranged time schedule. We also participated in the extended warranty FHA offers for the units which appears to be a reputable company. We are still awaiting the actual policies.
Overall, this was our first time ordering appliances on line and from FHA. As business owner's since the early 70's, were very impressed with the prompt response and professional service implemented by FHA. Based on this positive experience, we will be placing future business with FHA. Thank you Richard!"

"We needed to replace a 30 year old GE wall combination microwave oven built into a 27" cabinet. After researching price and availability on the net, we selected a Frigidaire stainless unit (with a convection lower oven) and check at Lowe's to purchase locally. Price was not negotiable and delivery was extra + 22 days due to special order.

We liked the comments and reviews on "Full House Appliances" web page and the price was one of the lowest prices quoted. We placed the order and were surprised to accept delivery within 3 days. Oven was brand new, well packaged with proper documents. The trucking company delivered with the lift gate truck as promissed and dollied the appliance to the corner of our garage. We had arranged for a local installer and our combo oven has been flawless to date.

We saved hundreds compared to retail and would use "Full House Appliances" again."

"My experience is much like others on this venue. However, I want to add two more points.

My job deals with marketing research, consumer surveys and etc. The consumer feedback must be objective. This web site impresses me in that regard. For examples, the number of reviews is not outlandishly big. This alone commands my attention immediately. I agree with the site that reviews are not as objective as they should be. Many of the big nationwide retailers only have less than 1500 reviews whereas some of those 1000-10000 times smaller sellers ( comparison: a big national chain store has a more than $10 billions revenue annually) have more than 1000 reviews. The breakdown in correlation between the number of customers (population) and the one of respondents (samples) raises a big red flag in front of me. Many review channels should improve on this aspect immediately to filter out false reviews. Otherwise, consumers, especially the well-educated ones, may lose confidence very quickly in buyer feedback. I personally have never paid attention to any site with more than 1000 reviews unless it is a big national retailer. Secondly, a web site must increase its transparency and accuracy in communicating what they they are or do. This web site has done a good job in disclosing the availability, shipping and other terms and conditions. This helped me expect what I would get from them, which subsequently helped me choose doing business with them. When I managed to discover a negative comment on them misplaced under a product review, I was able to quickly dismiss that because the reviewer clearly did not follow the information from the seller. This makes the feedback irrelevant and disqualified. I am in the midst of moving. The refrigerator is what I need first. Once I settle in, I plan to buy the rest of kitchen appliances from them. Keep up the good work!
"

"After researching we purchased a Weber Summit S420 natural gas grill from FHA w/ best price.There was a shipping mistake on my part w/ my order after one call from Richard @ FHA the issue was corrected he instructed me on what i needed to do once my order was completed.My weber was shipped & recieved w/ no problems on time & no damage.Extremely happy w/ our purchase the professional service and outstanding shipping service FHA has to offer besides best prices don't be mislead by others.Thank You FHA! "

"I ordered a Weber grill and they had the lowest price including shipping. Service was excellent. I will buy from them in the future."

"Not only does this place have the best prices, their customer service is to notch! Their website has a live chat function that answered my question in a matter of minutes. My grill arrived when promised and was in perfect condition. No tricks or gimmicks, these guys say what they mean and mean what they say..Highly reccomended"

"I placed my first order (a range hood) with Full House Appliances over the 4th of July holiday weekend and they shipped it on Tuesday! Full House Appliances emailed me with a tracking number for UPS, and the package arrived in perfect condition on Thursday. I was delighted by the fast service, and the price was the lowest that I found on the internet. Before ordering from Full House, I had tried twice to get this same unit from another company on the web that offered it for quite a bit lower, but that company failed to deliver on its advertised product not once, but twice. Full House did everything it claimed it would do on their website, and I happily recommend them to other purchasers. Thank you, Full House, for living up to your promise for excellent service. The next time I am in the market for your appliances, I will check your website first!"

"Prompt service. Easy to contact when I had a question about my order. They left a message and sent an email with clear instructions regarding delivery of product. I would use this seller again."

"I was very please with the pricing and prompt delivery of my new Weber Grill. Unit shipped as promised and arrived via FedEX freight in 2 total days from order. All questions regarding my order were answered promptly. I would definitely do business again and recommend this vendor."

"We ordered Summit BBQ S-670 on Friday, and it was delivered within 3 days on schedule, great price, and no hassle. Very timely, very smooth. Will order again, and refer friends. Great job Full House!!! Thanks."

"I ordered a Weber Summit S-470 grill from Fullhouseappliance.com on Monday and it was delivered by UPS Freight on Friday. I was a little nervous about ordering such a large/expensive item online. My concern was primarily damage in shipment.

My experience could not have been better. The price was great, shipping was fast, and UPS delivered it on time and even wheeled it into my garage for me.

I saved over $400 on this grill (compared to buying it locally). I would not hesitate to buy from them again.

Thanks!"

"I ordered a Weber Summit Grill from fullhouseappliances.com and the price was excellent and though the explanations about shipping and price matching services were lengthy they deliver what the promise. I received my new grill in about 9 days with no problems. I would recommend them and if I need something they carry I will absolutely buy it from them. "