"The show room was nice and had plenty of options. Part of our order was misloaded in the delivery truck (wasn't in there) and one of the legs on the couch was damaged. Someone tried to fix the splintered leg with a marker, rookie move. One of the delivery guys said he noticed it when loading, but didn't point it out to us - we found the oops. The misloaded part of our order was loaded the following day. "
"I love the chairs. I did not know though when i picked them up that they would need assembled. it would have been nice to know that when i puruchased them."
"We had a pleasant experience with Furniture Deal$. Our salesperson, Miguel was very helpful. He gave us the space and time to make our decisions. We never felt pressured. The only inconvenience - I unknowingly received the wrong item at pick up and did not realize the error until the next day. I returned the next day and received the correct item promptly. The sales people were very quick with the exchange and very apologetic. We will definitely be back in the future."
"The sales associate, cashier, and the delivery guys were great! This has been my second time within a year spending over $1,500.00 with Furniture Deals and both experiences was wonderful. The team at Furniture Deals makes you want to come back and spend more money. I've just completed my first level in my home with new furniture and I still have two more floors to be completed...Furniture Deals I will be back...Thanks to Doc and Christina in Belton, MO, they were phenomenal to work with. Very pleasant folks. Abe the furniture repair technician, he was awesome too! Thanks you all in Belton!"
"i ordered 3 piece livingroom set-had a very hard time to get delivery time set up. was told we need a three hour window 4hours 22minutes later i get a phone call saying they are on there way. merchantdise is out of shape has tears in them and snagged furniture and tried to play it off like nothing happened. was not happy that when you call and the answering machine you use tells you to wait for a representative then it hags up on you and you call back it does it again and again ad again. my experience has told me not too return to FURNITURE DEALS EVER AGAIN!! my impressions tells me all you care about is getting the money... i know that if we have concerns with our customers we correct the issues and pawn it off to someone else to take care of it. I SUGGUST YOU REVIEW THIS AS THIS IS NOT A GOOD FEEDBACK TO BOTH EMPLOYEES AND THE STORE. as i stated my experirence was very poor and as a result you lost me as a customer and one that will tell others about my experince too. Gene Mills 717 E Devon St. Independence, Mo. 64056"
"Me and my husband always shopping at furniture deals everyone so nice . We will always come back.Thanks SO MUCH ."
"My salesman Brandon was excellent, was very helpful in my decision to purchase. The only complaint I have is when it was delivered. The boys who brought it were great, but they didn't check the inside of the tv stand, there were shelves in there that should have been put together, and some damage on the inside. They left and that is when I noticed the damage and the shelves. I decided that since it was on the inside and you can't see it, I would go ahead and keep it. The shelves I have no idea where they go, no instructions were provided. I still have not been able to figure it out, so I guess mine will go without shelves. "
"Lovely furniture at reasonable prices"
"The delivery was very flawless and quick!"
"Dealing with Furniture Deals was a great feeling. The staff was very kind enough to help and show the right furniture and they were petient enough to spend time with us. When I visited again for some changes in purchase they did it in minute. I feel like going for next purchase."
"We ordered our furniture on line.We are very pleased with the furniture that we purchased from Furniture Deals. The staff opened each box to inspect the furniture and show us each piece before we accepted the furniture. My only regret is that your store was only open on the weekend and we were picking up the furniture on a Wednesday.
Thank you,
Camille Upson
768 Covey Run
Burlington,Ks
66839"
"The customer service people were very helpful and answered every question I asked. And they were extremely patient. Even the guys bringing the furniture were helpful as well. Will be going back to purchase more furniture."
"The furniture we picked out for my 12 year old grandson's bedroom was both attractive and well built. Our experience with Furniture Deals was positive from the beginning. My grandson and I first went to the store so that he could select what he wanted - we were looking for furniture that would transition hs bedroom from a boys room to a teenager's room and be durable enough to last him through high school. The selection was large and he had many styles and tones to choose from. The sales staff understood we were just looking and did not pressure us, The next day his mother and I returned and made the actual purchases and arranged for delivery. The sales staff were knowledgeable and the sales process painless. Deliver was set, and it arrived exactly within the time frame we were promised. A very positive experience and very happy customers."
"We had a worm in our coffee table it was a mess getting a new table and having it delivered. They also promised a 50$ gift card never recieved it and that was from the district manager."
"I hadn't had a new couch in 20 years. I went to the Furniture Deals Warehouse and didn't see anything that would work. I then went into the Store and found a couch in the back of the store that worked perfectly. My friend helped me by picking it up and when we brought it home it had some scratches on the front wood panel. After a week of rain and a few calls to the store, we were able to exhange it for one that without. Thanks the the Furniture Deal's store employees for great customer service and working with me through the exchange process."