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Verified
4/5

2011-09-26

"Store personel wer very helpful and pleasant."

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Verified
5/5

2011-09-23

"Excellent experience! Wonderful, knowledgeable sales people. Courteous processing staff and delivery people. I bought a sofa and chair then a couple weeks later went back and bought a dining table and chairs. I'm happy with all of the merchandise. Prices were good and quality is excellent. "

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Verified
4/5

2011-09-23

"I had a great experience in the begining. When I walked in, everyone was so welcoming and willing to help. My best time in the store was when I was working with Cindy - she was absolutely fabulous and is actually the reason I came back to make my purchase at the store. She is very professional and gracious.

My bad experince came from a female sales manager. When Cindy asked her to come over to answer some question I had, she(sales manager) would not even look at me. She was SO rude! I could not believe her attitude. It really put a damper on my experience there. However, I loved the furniture and the customer service experience with Cindy.
"

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Verified
5/5

2011-09-20

"Had to swap out a regular box spring for a low profile one. They were wonderful to get back with me and process everything!"

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Verified
5/5

2011-09-20

"CUSTOMER SERVICE WAS ABOVE STANDARDS"

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Verified
5/5

2011-09-16

"I was very pleased with the service received. I found a bedroom set online for my son who recently moved and ordered it over the phone. The salesperson taking my order was very pleasant and helpful and the whole process was very easy without any problems."

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Verified
4/5

2011-09-16

"I was looking for Dining Room Furniture. The staff at the 103 Metcalf Store sold me a $1800 retail marble bedroom dresser. I only paid $1020 for it so I was very happy. My receipt said dresser and I called today and said I am looking for dining room furniture not bedroom furniture. I was very disappointed by this deception."

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Verified
5/5

2011-09-15

"The prices are great, the delivery could have been a bit more flexible--but that's okay. The delivery people were very quick and courteous, and everyone in the store was very nice."

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Verified
5/5

2011-09-14

"enjoyed the environment at store low pressure sales"

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Verified
5/5

2011-09-13

"Very satisfied with the friendliness of the customers and the willingness to accommodate me. "

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Verified
2/5

2011-09-12

"Average selection, average prices. We left this store and didnt buy anything because they followed us around like a dog. Litterally, these people would NOT leave us alone. We told the guy we just wanted to look around and he still followed us everywhere we went. They just needed to greet us when we walked in and then occassionally come over and ask if we had questions. We didnt appreciate being followed around like that. Also, we did inquire about a dining set and asked the sales person if he could take the leaf out of it so we could see the size of it without the leaf in. He told us that normally he would do it but since some big shot manager was in there that day that he couldnt do it because he would get his butt chewed. They lost the sale on that table for that reason. If they really wanted to make the sale, they would have gone out of their way to accomodate the customer if they had a request.
We wont be shopping here in the future.
"

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Verified
5/5

2011-09-10

"All areas of the furniture purchase was great! Sale, purchase, delivery, quality of furniture - all excellent!"

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Verified
5/5

2011-09-09

"I ordered on line and it was simple! I was able to pick it up the very next day."

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Verified
5/5

2011-09-08

"I was so pleased that FurnitureDeals not only offered me a better price on a media chest than the identical one at Nebraska Furniture Mart, but allowed me to take home their floor model in my car the same day! I also bought a bed frame at a great price and am very pleased with the quality of everything I purchased!"

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5/5

2011-09-07

"I was very pleased with my shopping experiece from Furniture Deals. Everything went just as promised. Our furniture was delivered to us in a little over 6 weeks in excellent condition. I would shop with this company again. Great prices and it cost just as much to ship across the US, as other furniture companies in my town were charging. If you can wait the 6-8 weeks for your funiture to arrive, than this is a great option."

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