"After purchasing a $4,000 living rm set and told delivery in 6-8 weeks, we had to wait for two weeks to know if it is 6 or 8 weeks. Then, we were told that the factory ran out of the material which won't arrive for another month. Subsequently, and for another week we tried repeatedly to get a definite delivery date or even a narrow window but got the big business usual catch 22. When we finally took up the snafu with the big guy, we got a call that the furniture won't available for 2 months. We canceled the order, having lost this time already, a 2-hr drive to High Point and the wasted time and costs and effort. This reflects an inefficient, unfriendly and careless corporate culture. We were left very disappointed with Furnitureland South. "

"My salesperson was fantastic!!! The best!! However the company does a very poor job standing behind their high end product. They are not helpful at all in customer service in handling resolution when they sale a product that is subpar. "

"Found what we needed and got help quickly. "

"My husband and I had the privilege of working with Joye Adams and Christi Hill. We recently made two big moves in less than a year's time and a lot of our furniture was damaged. We also moved into a home that was a very different style. We visited the showroom one weekend and then worked long distance to finish our order. They both took time to get to know us and what we like and then guided us in selecting furniture for several rooms. They really listened to what we said and were able to design four beautiful areas for us. The process took weeks but they were always patient with us. They made us feel like we were their only clients, even though they were both quite busy. We highly recommend Furnitureland South for the quality and prices. Be sure to ask for Joye and Christi. You'll be so glad that you did! Signed One Very Happy Customer!"

"Stepanic was so nice, helpful, and patient while we requested sevreal quotes and made our final decision. Our shopping experience was great!"

"We knew what type furniture and the general size we need for two needs. But, there were so many purchase options within those two criteria that without the great help of our store assistant we would not have had a successful and stress free experience. Once our store assistant knew our needs and preferences, she showed us the best options for these items quickly and answered our questions about finish and other options for the two items we selected. Great service and a pleasant shopping experience. Thanks"

"Tore paint off my door with tape they wrapped around furniture pads and said "they don't cover that type of damage because of the furniture size. Thanks for nothing ; ("

"Ordered my grandson's crib and received excellent service. I have highly recommended them to family and friends. Now awaiting arrival of the crib and new grandson!"

"Best experience ever, sales lady was the best!!"

"Working with the Joanie made the entire experience amazing. She was a true professional. Never crowding, always helpful, never impatient, inFormative and everytimenibhave reached to her since our visit she has been very responsive. "

"Great visit and very professional and caring service by Scott Rains."

"Bill is always extremely helpful in assisting me with availability and economics of items I am interested in."

"Purchased 2 $1350 FlexSteel recliners from Furnatureland South (FLS). One of them broke within 2 hours of delivery--a major structural break. The other's electrical stopped functioning within two weeks of delivery. So after waiting 6 weeks for these "top end" recliners, both sat empty in my living room.

"Fortunately" the service company took nearly 3 weeks to get here and was so could service both.

Unfortunately, the structural repair requires ordering a whole new back (I believe), likely from China, and lord knows when the part and service will make it here.

These are BRAND NEW recliners, two of the 3 pieces of furniture in my living room, and my wife and I are very unhappy with the situation.

Furnatureland South has been as helpful as they probably can, though I should probably have insisted that they replace the one recliner instead of repairing it. But the repair hasn't happened yet and this saga isn't over."

"The whole process was easy. Would have liked to have been able to make a better educated choice about my sales consultant. I only had a short time as was visiting from out of state. Needed someone available for me that understood my needs. First one assigned did not work out. Thanks goodness the second one did. Had a few small issues after the delivery and the customer service department was amazing. Thanks Max for always following up with me. "

"Sherry is wonderful to deal with when shopping furnitureland South."