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Product & services pricing
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Verified
5/5

2017-03-10

"OUR AGENT WAS VERY HELPFUL PATIENT AND KNOWLEDGEABLE RESULTING IN OUR PURCHASING A LIVING ROOM SET"


Verified
5/5

2017-03-10

Excellent Service

"I've been using Furnitureland for the last 6 years and always have a good experience, have recommended to friends and family who have had the same good customer experience."


Verified
5/5

2017-03-10

The equivalent of Puyullap Fair (Washington State annual state fair) for people who love interior design and furniture

"Furnitureland is one of my favorite places to shop or just window shop. I always have a positive experience here. Marty Garou was awesome!"


Verified
5/5

2017-03-10

"Angela is awesome to work with."


Verified
4/5

2017-03-10

Sold us a Human Touch massage chair in a color that was discontinued

"We were satisfied in the end by an additional discount, and luckily for us the new color can be made to work, but it was very disappointing to go through the trouble for an item that was never available in the first place.

Otherwise the service was excellent as usual.
"


Verified
5/5

2017-03-10

Comfy couch

"Gary has been nothing but exceptionally helpful. Looking forward to my visit there at the end of the month"


Verified
5/5

2017-03-10

We changed our minds

"Fortunately we live within an hour driving distance from Furnitureland South as we went there, having already decided on a chair set, and only wanting to see the leather color swatches and pricing. I came close to not bothering with this as we had seen a color we liked on this chair during a trip to Oregon. But, just in case we might prefer another color, we made the trip out to Furnitureland. Well, on their showroom was not only the chair we thought we wanted but others as well. With this great selection and the help from their sales and decorating staff, we wound up changing our mind and chose chairs that were more appropriate for our intended purpose - reading. "

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Verified
5/5

2017-03-10

"Good quality, salesperson was awesome to work with, very helpful going above and beyond"


Verified
5/5

2017-03-10

Greater beyond expectations!

"I was recommended to Furnitureland South by the owner of a Chicago furniture store. He said I would find great furniture at even greater prices. I did my price comparisons with the attentive sales associate. Even with the employee discount I would get at his store the prices at FS were comparable but included better perks (= $savings). Like free delivery, white glove service and a very, very affordable protection plan. I highly recommend!"


Verified
1/5

2017-03-10

Delayed cancellation

"They took my deposit and then didn't tell me for A few weeks that the cabinet had been discontinued. Plus I missed out on buying a one of a kind locally since I ordered theirs and didn't know it was unavailable."


Verified
5/5

2017-03-10

Wonderful Experience!

"This is the first time I enjoyed a furniture shopping experience. Our consultant, Joanne, walked us through everything we were looking for and found us some excellent pieces. She was amazing. So happy with the experience and the furniture we selected."


Verified
5/5

2017-03-10

Great teamwork!! Kindness goes along way!

"Tommy Harold spent extra time with me after closing to help finalize my decisions so I wouldn't have to come back with my toddler! Tracy & Maureen were also super helpful when they stopped by to check on me before Tommy could get there. I enjoyed working with all of them!! "


Verified
1/5

2017-03-10

No sale

"Ordered a cocktail table and because it was no longer available I was not able to buy the floor display. Already paid at least 3/4 of the price too. Very very disappointed. Maybe you can help me."


Verified
4/5

2017-03-10

Great shopping

"Shopping was fine and enjoyable. Salespeople were very helpful. The only disappointment was that we were told the furniture would be delivered in 4 weeks ,worst case scenario was 6 weeks. After we paid the total bill and got home we were notified it would be 3 months! Sometime in May.
Leaves a bad taste in your mouth.
"


Verified
5/5

2017-03-10

Great Service!!!

"Ordered an dining set from Jason. He provided excellent customer service helping me choose each item. "