"Great website, with lots of info on the products. E-mailed them with a question about payment and got an immediate and helpful answer. Ordering and paying on-line was extremely easy and a confirmation e-mail was sent to me within minutes. Next day a confirmation that order was processed and on its way. Extremely good service, have already recommended GPS CITY to several friends."

"I received my RAM Mount TomTom GO 520 720 920 Grip-Lock Suction Cup Mount today. I wanted to let you know it arrived in excellent condition and I’m extremely happy with what I ordered. It’s exactly what I was looking for to put on my console. Well worth the price paid and arrived sooner than I expected!

If I need any other mounts, your site will be the first place I go and recommend."

"Many companies could learn from GPS City. I have purchased 4 different gps units from this company. Each time the service has been excellent. Yesterday I received another Garmin Rino that was shipped within hours of being ordered and delivered the next day as promised. Then while taking the unit out of the package I dropped the lithium ion battery breaking the plastic retaining clip off. The battery was now useless as it could not be attached to the gps correctly. I contacted GPS city by email explaining what had occurred asking if they could help me out in any way as a replacement battery with shipping and taxes would be close to 100 dollars.

I was expecting the sorry your fault answer but was pleased and surprised that GPS City was willing to replace the battery for me for only the cost of shipping. In this day and age it is refreshing to have the experience of a company that treats customers this way. I would also like to mention that I have yet to ever find a lower price than GPS city as well. I will continue to deal with this company and will not hesitate to recommend it to any of my friends.Excellent job by Jordan and the staff at GPS City Calgary"

"I emailed Garmin who was to reply within 3 working days. Never happened. I called Garmin who after apologizing stated they had my part in stock but was $10+ that ordering from GPS City plus a $28 shipping fee. I called GPS City who shipped to me promising delivery the next day. WOW!! Everything they said, they kept their word. AND I did speak to a real polite person. WHAT GREAT SERVICE!!"

"When I ordered a Garmin Topo 24K DVD and a Backbone case for an Oregon 450, I did not see a notice that the DVD was not in stock, which I usually pay attention to, but I can't swear that it indicated it was in stock. Anyway, the e-mail acknowledging the order did not indicate Out of Stock. I was surprised, therefore, that the DVD was "back ordered" when I went to their website a couple of days later. I was further surprised when a day later, I received a message that my order had shipped.

Unfortunately, when the order arrived, instead of the DVD, the package contained the Backbone case and a Garmin Carrying Case. I went to their site to contact them and the Live Chat feature didn't work, so I sent an e-mail: no real response, just the generic acknowledgment. I called customer service but noted all the phone-tree options were inappropriate for a mixed-up order. I finally got through to a human by pressing 0 and explained my problem, but she was abrupt, talked over me, though indicating they would send out the DVD and a return label to return the Garmin case. I waited more than a week, and still hadn't received and e-mail or the DVD so sent them an e-mail. George responded very quickly, apologizing, acknowledging that they would send the DVD, but that it was back-ordered. A couple of days later, they shipped the DVD.

I give them high marks for prices--the best I found for a current DVD (as opposed to the outdated ones Amazon sells, which have to be updated on-line). I like the Backbone Case. It is generic and a little large for the Garmin Oregon, but has room for an extra set of batteries, and has a soft liner so the screen isn't damaged while in the case.

I can't fault GPS city for the poor Basecamp software and its deficient manual that I had to download from Garmin. I had to solve most of the many problems by Googling.

"

"Excellent Service. Although my GPS arrived with Factory defect, they exchanged it immediately without any hassles.
My only GPS Store."

"I ordered the Garmin Nuvi 1350T with lifetime maps on Sept 3 (Friday) I received it today the 7th. If not for the holiday weekend I probably would have received it yesterday. Excellent service, Las Vegas to NY, super fast!!!
5 Stars"

"I ordered a Garmin 1350LMT largely because the price was better than any US web site price that I checked, without the hastle of duties. Then they beat the promised delivery by well over a week!! Had a tech problem registering with Garmin, 30 minute wait; GPS City solved it in a minute!! Great value and service!!"

"I bought a Garmin Forerunner 305 for my mother's birthday as she just recently took up running. It was shipped and delivered in no time. I would recommend these guys to any of my friends. "

"I expected the product to be fine. What I didn't expect was the great service and the way they handle my shipping needs. Delivery to my house was earlier than expected.
My phone dropped my call in the middle of the order. GPS City called me back before I could redial. Above and beyond a great order experience. "

"I've used this company several times and found their prices, merchandise quality, delivery and website process to be exceptional. "

"I pre-ordered the Garmin Nuvi model 3790T GPS from GPS City (Canada) prior to its official release with the hope that it would arrive in time for my husband's birthday in early July. It did and in plenty of time! However, once it was put into service, we experienced some technical difficulties. The Garmin Help Desk technician helped us determine that the mount was likely defective and needed to be replaced. One call to GPS City and the matter was resolved very quickly - in very short order a new mount was shipped and put into service and our problems disappeared. This is our third Nuvi from GPS City and I continue to be a very satisfied customer. A measure of a company's service is how they react when something goes wrong not necessarily when everything goes according to plan. GPS City offers excellent customer service under both circumstances - a very good reason to continue to do business with them from Ottawa!
Arlene Deslauriers, Ottawa ON CA "

"Above all very quick and efficient. My go to place for RAM components. Never feel like I got a "great" deal, but consistently good pricing. Chat support is also very knowledgable and quick. Very quick to turn around parts if you have any issues. Ask them for their current discount codes, can save you a few bucks, especially on RAM parts.."

"I ordered twice. Once, I bought a power cable because i assumed (incorrectly) that that was my problem.
Then i had to order the cradle when the guys at GPS City told me that it was probably that.
In both cases, the support was quick and professional, and the order was filled in what seemed like minutes.
Unreal, both items arrived at my house in Haldimand, Ontario either the next day or the day after. That's it! They were great, and the speed of shipping and the free upgrade to next day is what made me then come back to them to buy a $460 unit. I never would have thought to mail order a GPS until I dealt with GPS City. Now I wouldn't go anywhere else!!"

"Outstanding customer service, always prompt and helpful in getting me what I need, as well as technical help after the sale. Highly recommended."