"My husband is visiting Ottawa and his GPS failed. I phoned your company (after another had told me they had shipped and then told me it was out of stock), the gentleman on the phone was so helpful, ordered it for me etc.
I placed the order 7/13 and I was amazed to find out that it arrived at his hotel today. You guys are amazing."
"I ordered the Garmin Replacement Parts for GTM20 and GTM 25 which replaces the tip end of the Power Cord. I'd lost the tip-end parts of my Garmin power cable which happens to quite a few people. I was very pleased to see that GPSCity stocked the exact parts to fix the problem.
The order was processed and shipped the same day I placed the order (excellent response). The order arrived in just 2 days to the East coast via US Mail(very fast).
My only complaint is that they needed to use better packing for this particular item. The envelope used for shipment has very small bubble-wrap that is not sufficient to protect the 4-prong spring clip that is included. Mine was completely flattened and bent by the time it arrived.
This was my first order with GPSCity and would recommend ordering from them. Hopefully someone will address the packing issue and all is good.
Quick Update (6-28-10): I got a very nice phone call from the folks at GPSCity and they offered to send me a new 4-prong clip at no cost. I thought that was exceptional follow-up and I did not need it. I had actually taken a pair of pliers and bent it back into shape myself. The nice young man at GPSCity also said they would look at the packaging to see how they could improve that in the future for this particular product. That's 100% good stuff in my book and I'm upping the score for this company to 5 checks from 4. Good people at GPSCity and excellent customer service response!!"
"I ordered a RAM mount for the fishfinder in my boat. I already had one for my GPS which I got a year ago. I ordered Sunday morning knowing it would not be dealt with til Monday morning but I had to work. I received it around noon today (Tuesday). It was cheaper from GPS City including the shipping than a local store without shipping. I am telling everyone I know about this sweet deal."
"Fantastic service and prices Ordered a Garmin TOPO Canada At 1:00pm on June 2 from Calgary Alb. received it at 10:30 am in Chilliwack BC June3 2010 You just can't beat that. I've never writen a reveiw for another company in my life. Feels good"
"Excellent Service....ordered RAM mounts for my motorcycle on Wednesday...they shipped Thursday via FEDEX and I received the order on Friday.
Not bad at all!!!
From Calgary, Alberta to out in the sticks by Peterborough, Ontario in 1 day.
Pretty had pressed to beat that.
Brian"
"I called to enquire about a replacement part for my Nuvi 750 on Tuesday afternoon, authorized ground shipping and was stunned when the adapter cable arrived the following day, around 10:30 am! Instead of being without my GPS for a week or more looking for parts, I am back up and running without delay. I don't know how you do it, but good work, GPS City...
David
I have subsequently needed another part for my Nuvi, and again, GPS City had the part I needed and shipped it immediately (if not sooner!) It seemed to arrive the next day! Fantastic service..."
"Ordered some RAM Mount items and the price was better than anywhere else. Shipping was fast. I'm happy with my shopping experience."
"Very happy with this purchase. Called in to get help picking out some mounts and spoke to one of their phone representatives. He was able to get the right mount for my vehicle and everything else I needed. Received a tracking number less than an hour later!! Will definitely buy from GPS City again, A+!"
"Ordered a France SD card for a Garmin GPS. Price as good as anything in Canada. Paid for 2 day shipping. Order was shipped same day I ordered it (even though it was after noon), and I received it the following day."
"I purchased my 2nd GPS (Garmin GPSMAP 60CSx) from GPSCity and only have nothing but praise from the staff at GPScity.ca. They've answered all my technical questions (as well as all my "stupid questions") with an incredible knowledge.
Being the Canadian military, we get to play with alot of toys and electronic gadgets. And when time comes to get and play with GPS, you need to team to provide you with the support you need to get the job done. And that support is definitely present & strong with GPSCity.ca staff!
One word to describe their quality of support: OUTSTANDING !! Me and the boys would use their support on the battlefield anyday!
Thanks for such a great work and support guys.
Sincerely,
Da military Frenchie (and the boys) from CFB Shilo, MB, Canada"
"WOW, these guys are amazing. Excellent email communication and very prompt with replies. They upgraded the shipping for me at no extra cost and the item was shipped from Calgary to Toronto in less than 3 days. I will hesitate to use ebay when I can purchase from GPS City"
"I have ordered from these people before with good results until now. I ordered a Nuvi GPS and a Ram Mount for the unit. I got an email saying the mount had been shipped but the Nuvi was back ordered. I called in a few days and was told the GPS unit was shipped on the 9th, one day before I got the back order notice but no tracking number. I've called GPS City three times and was promised a call back each time with no call back yet. I spoke to customer service this morning and was told they could not give me a tracking number becasue a supervisor had to do that and he wasn't in or wasn't getting to it. Very abrupt and not helpful at all. I've been charged for a GPS I don't have and can't find out where it is. Very poor customer service, I will not buy from them again."
"I read a couple bad reviews from this company so i called C.S. for comfort. The person was very polite and told me my ram mount would ship that day and it did. I was provided a tracking number the same day.
The Price for the ram mount was by far the cheapest online I'd found. $159.95 and on top of that I was able to to find a coupon for 10% off which basically eliminated my shipping charge. great experience. Would use GPSCity again."
"This seller's website is a bit difficult to navigate if you want to see all options available for a particular product. That said, once you selelct your desired products, the service is fast and efficient. I consistently observe that this company has the lowest prices for products that are actually in stock."
"This is my second order from GPS city. Both times, I've ordered RAM mounting parts for GPS mounts on different motorcycles. They have the best prices on these mounting accessories of anywhere I've found online. They shipped within 1 business day and I was able to select USPS priority mail, which is much faster than UPS ground when shipping cross country (not to mention cheaper). I will definitely order from them again."