"GainSaver gave me a fair price on my old MAC and the service was fast and professionally done. I think that gainSaver is by far the best place to go to sell or buy used equipment."

"One of the worst companies I have ever done business with.

When my payments were delayed. I called the 800 number and was subjected to their rude and "customer be damned" attitude.

Don't go near them!

And their response to this review is inaccurate. I did not receive payment for the computer until one month after they got it. The Selltogainsaver web site has an 800 number, but when you call it and tell them you are an equipment seller, they tell you to call "Customer Service" a non toll-free number that is never answered. The 800 number customer service staff is only interested in buyers. They told me that the company Selltogainsaver is a different outfit and that they had no information for me. And then they hung up.

See the proof of delivery from UPS below:

Proof of Delivery


Dear Customer,
This notice serves as proof of delivery for the shipment listed below.
Tracking Number: 1ZV320A39091359652Service:UPS GroundWeight:25.00 lbsDelivered On: 11/02/2011 12:59 P.M. Delivered To: SIGNAL HILL, CA, US Signed By:SHANELeft At:Dock
Thank you for giving us this opportunity to serve you.
Sincerely,
UPS

"

"Was very happy doing business with GainSaver. Offered the best price (I shopped around). Did not haggle or fuss...honored their price and had zero issues."

"great price great service i will buy from again if i need to"

"GainSaver was a pleasant surprise. I shipped a 3 year plus imac after following the instructions and loh and behold - in three days received an email with my payment and then several days later received my check. Couldn't ask for any simpler or seamless way to trade in or sell a computer."

"Fast quote...best I received. Extremely fast payment. Great Job! "

"I had the most amazing experience making a purchase from gainsaver. Not only did I easily find my part (which was not easy elsewhere), but I was able to find at such an affordable price. I purchased a screen part for an apple display and was very pleased with the quality and the speed of deliver. The one comment I would give of constructive criticism is to think about UI. Think about the natural flow of a persons attention, think of what we naturally do when we are searching for something and try to forge your own. Look at Amazon, despite their success, their website looks fairly crowded, complex and can sometimes give you a headache. Not to be a cheerleader for Apple (not that they need it), the simplicity and intuitive nature of their products, website, customer service experience all makes brand loyalty and repeat customers part of their true mantra. Anyway, not to wax philosophical. Just my two cents. Thanks so much!"

"Great service, great pricing, fast shipping. Nothing bad to say about GainSaver. they also saved me a ton of money on products that are like new"

"Recommended by motioncomputing. Product were easy to find and order. Products were received quickly and I have been very satisfied."

"As with anything you buy online, sight unseen, do a bit of research first. I checked these people out on ResellerRatings and they seemed legit, so I bought 5 used Dell GX280's. I got them right away only to discover that this particular model had no PS2 ports. No big deal we can work around that. However I have encountered a few issues that will result in never doing business with them again: Their return policies are confusing in that in one place we are told that returned products are eligible for IN-STORE credit only, and in another that refunds will be made less shipping (a common practice) and then a 15% restocking fee. I admit this is my fault because I didn't read the fine print with all the disclaimers. Secondly, they offer no tech support whatsoever for the products they sell. None. Zip. Your only option is to return the items under the conditions I stated above. Let me just add that I have been a purchasing agent for our business for 25 years and have dealt with all kinds of vendors under all kinds of conditions and GainSaver is among the worst of the top ten. We will not be doing business with them in the future. If you decided to do so, read EVERYTHING about their policies; print it out if you have to. I also want to mention that just after making this purchase the credit card I used was compromised, and someone tried to open TWO new accounts. I'm not pointing any fingers because I do quite a bit of purchasing with these credit cards but I have never had the problem before. I'm not making accusations here, I am only saying to be VERY security conscious when dealing with these people...in fact with ALL those with whom you do business online."

"I really like how easy GainSaver is to use and the variety of products that they have. I ordered my iBook without a problem and the service was amazing.

My problem is that when I got my computer, the software is so out of date that I cannot even use it. The wireless card in my MAC is't working and no matter what I do, the new software updates will not work. Maybe someone could help but as of right now, I am going to have to take it to an Apple store and see if they can fix it. It was an amazing deal to get my MAC here, but I'm really starting to wonder if it was even worth the hassle.

GainSaver is a great place to get a great, used product, just have to be careful and watch what you are actually getting."

"Great service, very happy with my purchase. Would definitely shop there again "

"The product was great, better than expected. I however never received the 100 dollar rebate coupon that I was supposed to get, despite following the instructions to a T and tracking the form that I sent through the mail to make sure they got it. That was disappointing."

"My old faithful Blue & White G3 running Tiger, passed away, and I was looking for a Powermac G4 to transfer my hard drive over to. I took a gamble, and purchased a G4 digital audio for $47 from GainSaver. To my surprise, it arrived 2 days latter, and basically looked brand new (one scuff on outside). It also came with Tiger installed on two hard drives. Swapped one of the hard drives for one from my G3, and I was back in business in minutes. Bottom line...I couldn't be happier! Apple products are so expensive, I'll always check out GainSaver first, in the future!"

"I love the great offers I get from GainSaver! I liked them on my facebook account and receive all the up to date deals and coupons as they arrive! Thank you for everything!"