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GameVE.com

1,574 reviews
3.95 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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5/5

2003-05-21

"I had a computer down and I needed a high end graphics card as soon as possible. These folks had the card in stock and rush shipped it to me right away. I spoke with real people on the phone and was very satisfied with my treatment."

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5/5

2003-05-21

"Wow! Amazing service. Shipped same day! They allso have some of the best prices around.. I will be buying from these guys again. you can count on that."

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5/5

2003-05-20

"Excellent Service & communication.
I ordered a video card on Sunday, got a confirmation notice on Sunday, a shipping notice on Monday, and it arrived already (it's Tuesday)!*
I would not hesitate to do business with them again.

*This video card had free FedEx 3-day express
"

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5/5

2003-05-20

"lost most control of my fingers so pleaqe bear with me.

looked all over for this motherboard (ASUS p4c800)with p-ata and s-ata but others only had the model with s-ata only and at a higer cost.

price very low(lower then other places and with less features). Received pkg at record speed but first motherboard was bad so i contacted the company snd received another motherboard in less then a week - contacted them last friday recdived replacemnet the following tuesday!! FANTASTIC.. they really went all out to get another board to me. very courteous, very lowcost, will deal wth them forever.

"

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1/5

2003-05-20

"Ordered online Radion 9700 Pro on 5/14/3. Asked that I be billed 5/15/3. Called 5/16/3 to confirm that order would be sent that day and to bump up shipping from 2 day to next day Fed Ex. They confirmed that it would be bumped up to next day so I would receive on 5/19/3 and would ship out on 5/16/3 at my expense. Oh happy me. They didn't ship it until 5/19/3 and they did it second day.

I am angry that they dropped the ball and finishing my new system will have to wait another two days. I will now receive my order on 5/21/3 IF Fed Ex is on time. Orders from Newegg on the other system components that I ordered arrived as scheduled. Orders from GameVE DID NOT. I am not happy and I probably will not do business with them again.
"

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5/5

2003-05-18

"First rate experience. This was my first purchase from GameVE.com. They had an excellent price on an 875P motherboard and processed/shipped/sent tracking number the same day as the order with no special processing requested! The order was well packaged and arrived sooner that expected. I will order from this merchant again."

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Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
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Variety of brands and products offered
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Ease of ordering online
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5/5

2003-05-18

"Ordered an Abit NF7-S Version 2 motherboard. It arrived very quickly and in great condition. Online ordering was smooth and I got a tracking number very promptly. Thanks guys. Will be buying from you again soon."

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5/5

2003-05-16

"Ordered a video card from this company after 1PM on 5-6-03. It was sent to me Fedex 3days shipping. Boy was I surprised when it was delivered to me the VERY NEXT DAY!!!!!! WTG !!!"

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Delivering products on-time
Delivering products damage free
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Being updated on the exact date the delivery was sent
Variety of brands and products offered
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Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
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5/5

2003-05-16

"Talked to the manager of Gamve and he straightened everything up with me. Turns out the site was outdated, but he offered to give me some credits for the site if i had to ship it back so its cool."

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5/5

2003-05-16

"One of the few sites to have had the MSI 875P NEO-FSR2 in stock very fast service."

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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-05-16

"Fast shipping, but of course I paid the rush shipping deal nontheless they kept their word as puslished on website. The whole deal was smooth no hassle and received items on-time/unharmed..."

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5/5

2003-05-15

"Ordered a JIUHB specific XP1700+, website worked fine, delivered on time in good packaging and was as advertised.

Have ordered another one today, was a basic order but executed flawlessly.

Would buy from these guys again without a problem.
"

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Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
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Web site being easy to use

1/5

2003-05-15

"The first Radeon 9700 Non Pro did not work, nor did the second one I had exchanged, (in both instances I was sent a Pro version) I sent it back requesting a refund, they then respond back that they cannot exchange it with the manufacturuer as there is not a serial number on the back of the card. This is not my fault as the card didn't ship with a serial number. I placed a call to the RMA department, was put on hold for 5 minutes, and was asked to have a call placed back 15 minutes later. Well, 15 minutes came and went, and when I looked at the time, it was AFTER they had closed for business that day. NOT GOOD! I then placed 3 calls, and on the 3rd one I got though, someone picked up but did not answer, I could hear background noise, I said hello a few times and then was hung up on. All I want is my money back for a twice defective product for which I did not receive the actual merchandise paid for. I have left Voice Mails on one of the users answering machine that the automated system picked up on, I will be calling back tomorrow first thing and I will not be very happy to deal with.

Update= Talked to John @ GameVE after talking to someone in the RMA department who never returned my calls. He states that there may be an instance where the serial number did not ship with the card. I agreed with him in this instance that if there was no serial, it was because I didnt get it. So he suggested that he ship the card back to the manufactuer for verification that it is their card, if they say yes, then my refund will be processed. This is perfectly fine with me, as long as the manufacturer certifies the card as theirs.

The only hesitation I have is that I ordered one from Sapphire, and yet, the person I talked to previously told me the card that was sent came from Power Color, so in at least one instance of this ordeal I was shipped a card from the wrong maker, and as listed above, sent Pro versions instead of the Non Pro, and in both cases, neither worked properly. I simply want my refund, as I in good faith returned my product according to their posted procedure. After checking their site No where does it say that the serial number is a requirement of return. But as I stated, if there wasnt a serial on the card, it was because I never got it. I should have an update in 1 week on the status.
"

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Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
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Web site being easy to use
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2/5

2003-05-12

"This was my first purchase with gameve.com. I ordered a "built by" ATi Radeon 9700pro with 2.8ns memory(samsung) for $302, but was sent a cheaper version with 3.3ns memory that was on sale for $258.

I was informed on the phone that all RMA are sent out by 3 day air (does this even exist? what is the point with 3 day ground shipping IN the same country), however my tracking number showed 5 buisness days by fedex saver to get to me. Thankfully, it came a day earlier at 4 days.

I did receive the correct card this time around, but now they gave me the wrong software cd(3rd party sapphire). I don't really care as I just use the cat's from ATi anyway, but they managed to bungle a $300 order twice in a row?

The money I saved on tax buying from gameve.com I mostly spent to send the card back to them (I understand having to pay shipping if an item is defective, like driving back to a store...however this item was not defective. The wrong item was sent by gameve.com, not the company who makes the card...this would be an unusual sight to see at a real store(ie it wouldn't happen)). About 20 days total I had to wait for this card when for extra tax I could have had it at best buy or another chain. This was not a promising first purchase and I am not sure if I will make another at gameve.com. newegg and svc have been good to me so far.
"

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Being updated on the exact date the delivery was sent
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Delivering products on-time
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
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Web site being easy to use

5/5

2003-05-12

"Great customer service, very easy to use interface on website."

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Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use