"We had some issues with damaged items, the owner got personally involved and worked right along side of us until we were 110% satified. Their dilegance and effort was over the top! In today's climate not many companies or people for that matter stick to the old adage "the client is always right" but in this case they definitely do. We highly recommend them very commendable, very professional and will get ALL OUR FUTURE BUSINESS!"
"
I received my safe from Custom Company this morning!
They were just right on time and the driver was very accommodating
and put the the safe in my garage.
I unpacked it, was packed very professionally, and
had my buddies help me move it into my home.
From the very beginning, ordering and shippers scheduling a delivery, I couldn't be happier. Everything went most professionally and respectful.
5 Stars for all Garage Organization did to make this 1st time customer
happy and appreciative.
"
"I have made a couple purchases from Garage-Organization and each time, not only have I been satisfied by what I ordered, but also the help from the company as well. My last order arrived damaged from shipping that wasn't visible from the outside. The staff at Garage-Organization replaced it immediately and took care of the entire process every step of the way. Including the struggles with the manufacturer.
Great prices on the products I wanted brought me to Garage-Organization, but excellent customer service keeps me coming back."
"Had an issue with bent hardware. Spoke with Molly in customer service and she immediately had the part shipped out to me. I've already gone back to order more product from this company. "
"From beginning to end, a perfect transaction. Delivery went smoothly, prices are great. Unit was easy to put together, minimal assembly. Quality of unit is awesome. Perfect for our garage!! Customer service is wonderful. They answer in a timely manner and are knowledgeable and friendly!!!!"
"Garage-Organization went above and beyond to assist with my order to make a Valentine's Day surprise gift arrive in time. Although shipping couldn't be guaranteed, they did everything possible to request rush treatment and the order arrived in time. The prices also were more competitive than other places I looked for the same item. I would definitely reach out to Garage-Organization again for future needs."
"I ordered a 26" tool box just after xmas. After patiently waiting 18 days I contacted GO. They informed me the box was delivered the previous week. I checked everywhere and contacted Fedex. Clearly a Fedex delivery issue....again...! GO initiated a claim immediately and I had the new box within a week. Great service, fast responses, can't be more satisfied with both the item and the service! Thank you GO!!"
"I received my garage storage system and had it unpacked and put together within a few hours. This was one of the best purchases I have ever made on line. from the ease of shopping and buying to the customer service and delivery by RL Carriers everything was perfect and easy. My compliments to who ever packed everything. it was done like we used to pack equipment for deployments when I was in the military. not a scratch or dent on anything. I highly recommend Garage-Organization. I will be a return customer."
"I ordered an item I needed for my bakeshop and needed within a certain time frame. Customer service expedited my item and I received it within a few days!
Thank you and I will reorder in the future."
"Great products, good price. My room is complete now. On piece was damaged in shipment t and they quickly shipped out another. I will be recommending them to all my friends. Hates off to Aviad, who knows how to work with customers."
"I ordered a whole system of cabinets for my garage, when they arrived one of the cabinet units had damaged doors. I contacted Garage-Organization about how to proceed, I included pics of the damage. They not only communicated quickly, but replaced the two doors, and sent me a utility kit as an apology that I had to deal with the inconvenience of the damaged doors.
Well done. Great service and communication."
"I had trouble receiving my products because of the location and slope of my driveway. Avi did everything he could to help me get my products to my home. He was very understanding and kind. I really felt like he wanted to help me. This is how customer should be. I appreciate everything they did. I must mention the amazing garage system. It is solid!
Thank you to Avi and garage-organization. I will order from you again--after my driveway is paved;)"
"I've purchased two Garage Shelving units from Garage-Organization. One 3x8' and one 3x6'. Both installations were straightforward, and the product usage/capacity exceeded my expectations. They are a fantastic product for organizing your garage.
One unit did have defects (broken welds/solders on the shelving racks), but the customer service group was very responsive and I received replacement shelves within several days at no expense.
Great product, great Customer Service! I will be purchasing from them again.
- Norm S"
"I purchased a New Age Pro Series 14 piece set in red and am completely satisfied. Moreover, I am pleased with the support offered by Aviad prior to the sale. He took time to discuss the products, the timing of the order and what to do if there were any concerns after the delivery.
The communications and delivery of the cabinets took place exactly as he had described and they are an excellent quality product, exceeding my expectations. The hinges are very nice soft close design, the construction is stout, paint quality is attractive and rugged, and the shelves that go in the cabinets are 2x heavier than anything I have seen. The soft self closing drawers are a nice touch on the tool cabinet.
Spending about $4k without seeing the product or the store is chancy, but for this transaction, I was confident it would go well and am writing this review to share that this guy is a straight shooter. If you are thinking about doing business with these people, from my experience it will be a smooth deal. I can't wait to show off my cool cabinets that have completed my little man cave garage. Thanks, Aviad.
"
"I ordered 6 garage cabinets after shopping online. All 6 arrived in a timely manner but one had a dent on the door. After emailing Garage-Organization they took care of the problem within 24 hours and a new door was mailed to me. It was a breeze and I highly recommend."