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Product & services pricing
3.75/5
Chance of future purchase:
3.52/5
Shipping & packaging:
4.40/5
Customer service:
3.75/5
Return/Replacement policy:
3.84/5

Verified
5/5

2017-08-16

Great place to do business.

"Have purchased pergola replacement covers 3 times from Garden Winds. Prompt delivery. Quality products. Very pleased."

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Overall product shipping and delivery process

Verified
4/5

2017-08-16

Easy ordering

"Easy ordering and arrived within a few days of ordering."


Verified
5/5

2017-08-16

Prompt

"Great instructions and pictures on choosing the right replacement canopy. Not exactly the same color as original but fits well."


Verified
3/5

2017-08-16

Good quality

"I am pleased with the ordering and shipping process. Customer service was exceptionally good. The material and color are quality. I was disappointed in the fit, and the new canopy not having Velcro on the corners to keep it tight like the original canopy. Very pleased with Garden Winds. A little disappointed with the fit. "

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Pricing of products and services
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-08-15

read the fine print

"Not what I expected, will think twice next time"


Verified
5/5

2017-08-15

Isonny

"Outstanding service. Ordered on Monday received on Friday
"


Verified
5/5

2017-08-15

Third Time's the Charm!

"I have had the Garden Winds pergola in my backyard for seven years. I was so thrilled to be able to replace the top each time I needed to, especially this year. I was sure that the time had run out, and I wouldn't be able to find what I needed. The cover seems stronger and more durable this time around. It survived the first rain today! It took less than 10 minutes to replace, and my pergola looks brand new again. I am so glad that I was able to find and replace the top I needed. Thank you Garden Winds!"

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Verified
5/5

2017-08-15

Canopy

"Had exactly what i needed. Worked out perfectly."


Verified
5/5

2017-08-15

Replacement cover

"Delivery was good, fabric looks better than original cover. Waiting till next year to replace. Will update rating. "


Verified
5/5

2017-08-15

Tom's review

"Located exactly what I needed"


Verified
4/5

2017-08-15

Gazebo top replacement top

"Great prompt delivery. Confused on how to attach it tho."


Verified
4/5

2017-08-15

very good but dont fit.

"the canopy is very nice but unfortunate dont fit my gazebo"


Verified
5/5

2017-08-15

Fantastic product and fantastic quality that met or manufacture specifications

"Fantastic product and fantastic quality that met or manufacture specifications"


Verified
5/5

2017-08-15

patio furniture cover

"My second purchase from Garden Winds!! Great co. Easy to order & quick arrival :-) "


Verified
5/5

2017-08-15

Excellent

"All were ease, clear and quick. "