"The canopy I was told I needed didn't fit my structure and I discovered AFTER the fact that they don't carry the one I actually need. However they did make the return process simple so no loss, no need to argue.
"

"Product shipped same day and was exactly what I ordered"

"I have a swing that is 12 years old and the canopy was worn and torn so I wanted to replace it. I was happily surprised
that you carried the canopy that fit my swing. Although it no longer came in the color that matches the swing cushions,
the beige canopy coordinates with the sage green and beige cushion.

I also then decided to order new cushions for seat and arms. At the time of the order it said the items were on back order
and wouldn't be available until August. I again was happily surprised when they arrived almost a month earlier than expected. "

"Holds up during high winds"

"Great product, easy to order"

"The items I ordered were exactly what I needed and met my expectations."

"Fantastic service, very good at answering questions. the problem arises in that Garden Winds is not able to provide a replacement canopy for my gazebo until the spring of 2918. I suspect suppliers and production scheduling are the bottlenecks, but that does not help me. therefore instead of the five that I would have given on my first order years ago drops to a three. Customer Service is still great, but that doesn't change the fact that the company does not have the product to sell and I now have to go and buy a whole new gazebo. So happy with the service and unhappy with the situation! "

"Placed a backorder scheduled to be filled 6/30. Was told on 7/9, only after calling the company with no status, that the order will not be placed. They indicated that they likely "oversold" the product, and that they "maybe" have one in stock (not the color we ordered). As a resolution to our problem, they offered to extend the same discount as on the original order. No other problem resolution offered. We will never order from Garden Winds again."

"I was happy with the new swing cushions i purchased. They looked more plush in the picture than they really were. The velcro strap was perfect. very happy."

"this is the second time that I have used Garden winds and both times it was a great experience- thank-you"

"The price for the replacement cushions was more than we paid for the original furniture and cushions and the replacement cushions aren't nearly as comfortable as the originals. They are thinner and if I would have been able to find replacement cushions that fit somewhere else I would have. The original price of the furniture and cushions was $250 and the price for the replacement cushions only was $460. Ridiculous!!!!"

"Ordered a replacement back/seat cushion for my swing. When it finally arrived, it was a foot shorter than the failed one.
The original failed due to deterioration of the binding connecting the seat with the back."

"Fast delivery fit snug looks great"

"Definitely satisfied will be back"

"This is the 3rd replacement canopy that I have ordered. We have had our gazebo for 17 years so it's great to be able to keep using it after all this time. It was easy to find the exact canopy we needed with Garden Winds. Ordering is easy and shipping was fast."