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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
4/5

2017-07-11

very good

"Got the item in a very short time"


Verified
5/5

2017-07-11

great product and quick delivery.

"Ordered a replacement awning for a swing and it was a perfect fit and just what I needed. "


Verified
5/5

2017-07-11

Canopy percolas

"I was very happy to find out you carry this canopy last year, I was looking online could not find who, or where to order, this year I did find you carry canopy exactly the same type I needed, so I order 2 canopy for my percolas, fabric seem more durable, have not put the new one up yet, can't wait to see that up and use my porch again, Thanks much, from Ct,"


Verified
5/5

2017-07-10

Awesome

"It was easy to find a replacement cover for a gazebo I bought online from Costco many years ago. Good price and great quality too."


Verified
3/5

2017-07-10

wrong canopy info led to wrong canopy arriving

"The canopy I was told I needed didn't fit my structure and I discovered AFTER the fact that they don't carry the one I actually need. However they did make the return process simple so no loss, no need to argue.
"


Verified
5/5

2017-07-10

Incredible service

"Product shipped same day and was exactly what I ordered"


Verified
5/5

2017-07-10

Garden Wind Purchase

"I have a swing that is 12 years old and the canopy was worn and torn so I wanted to replace it. I was happily surprised
that you carried the canopy that fit my swing. Although it no longer came in the color that matches the swing cushions,
the beige canopy coordinates with the sage green and beige cushion.

I also then decided to order new cushions for seat and arms. At the time of the order it said the items were on back order
and wouldn't be available until August. I again was happily surprised when they arrived almost a month earlier than expected.
"

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Verified
5/5

2017-07-10

Great canopy

"Holds up during high winds"


Verified
5/5

2017-07-10

Arrived early in perfect condition!

"Great product, easy to order"


Verified
5/5

2017-07-10

Satisfied customer

"The items I ordered were exactly what I needed and met my expectations."


Verified
3/5

2017-07-10

Contradictions

"Fantastic service, very good at answering questions. the problem arises in that Garden Winds is not able to provide a replacement canopy for my gazebo until the spring of 2918. I suspect suppliers and production scheduling are the bottlenecks, but that does not help me. therefore instead of the five that I would have given on my first order years ago drops to a three. Customer Service is still great, but that doesn't change the fact that the company does not have the product to sell and I now have to go and buy a whole new gazebo. So happy with the service and unhappy with the situation! "


Verified
1/5

2017-07-10

Order Issues

"Placed a backorder scheduled to be filled 6/30. Was told on 7/9, only after calling the company with no status, that the order will not be placed. They indicated that they likely "oversold" the product, and that they "maybe" have one in stock (not the color we ordered). As a resolution to our problem, they offered to extend the same discount as on the original order. No other problem resolution offered. We will never order from Garden Winds again."


Verified
4/5

2017-07-10

Happy with swing cushions

"I was happy with the new swing cushions i purchased. They looked more plush in the picture than they really were. The velcro strap was perfect. very happy."


Verified
5/5

2017-07-10

fit like a glove

"this is the second time that I have used Garden winds and both times it was a great experience- thank-you"

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Verified
3/5

2017-07-10

Expensive

"The price for the replacement cushions was more than we paid for the original furniture and cushions and the replacement cushions aren't nearly as comfortable as the originals. They are thinner and if I would have been able to find replacement cushions that fit somewhere else I would have. The original price of the furniture and cushions was $250 and the price for the replacement cushions only was $460. Ridiculous!!!!"

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