ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.71/5
Chance of future purchase:
3.58/5
Shipping & packaging:
4.42/5
Customer service:
3.70/5
Return/Replacement policy:
3.75/5

Verified
5/5

2017-07-09

All in price, exact replacement

"Like the 'all in' pricing with shipping and customs fee to Canada included. Shipping info said 4 or 5 days. Arrived in two. Was via air. Fantastic transaction. Second purchase. Recommend!"


Verified
5/5

2017-07-09

Fast delivery

"Loved it, great product and very fast delivery,thank you so much"


Verified
5/5

2017-07-09

South Hampton revamp

"Product can fast, fits well. We are vary pleased with the result. Our only concern is that the new top is slightly snugger than the original."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-09

Easy to purchase and well worth the money.

"Found just what i needed on Garden Winds. Will definitely order from them again. Item came quickly and was exactly as described online. Very easy to replace and install. Great customer service; they checked in by email to make sure i was happy with the purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-09

GREAT SERVICE and AMAZING DELIVERY TIME

"Have dealt with before and will definitely do so again. Gazebo cover was delivered to Mississauga, Canada within 2 days of purchase. Amazing!!!"


Verified
5/5

2017-07-09

Replacement gazebo top

"We seem to have to replace the top every couple years. Did not get from you last time and seemed to break down quicker. This was a little more expensive but it seems to be better quality and easy to put on. Delivery was early:"


Verified
5/5

2017-07-09

Great service !

"It was a no hassle experience. Prompt service. They had exactly what I needed when no one else did ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-09

Excellent

"Good quality worth the price"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-07-09

Excellent

"Great replacement canopy. "


Verified
2/5

2017-07-09

Wrong color and extra long shipping time!

"I ordered the Pergola cover on 6/25/17 and received it on 7/6/17. That was a little longer than the estimated shipping shown on the confirmation. Also when it finally arrived it was the wrong color! By that time I decided to keep it since I wanted to have a cover before summer ended. "


Verified
3/5

2017-07-09

Been 2 weeks,still haven't recieved my canopy

"Ordered canopy cover 2 or 3 weeks ago. Still haven't received it. Always back ordered !
"


Verified
5/5

2017-07-09

You will not be disappointed

"I have been purchasing replacement products from Garden Winds for years. Their products and service are nothing less than spectacular."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-09

Great product

"Looks great and made with quality materials!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-09

Beautiful

"The awning was a breeze to replace and exactly as described. We used a washer and screw to attached the center screw where there was no grommet and the opening mechanism works now. The material did not fray. This is an excellent replacement awning."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-07-09

Swing cushion

"The replacement cushion is actually thicker than the original. Fits nicely. "