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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
2/5

2017-07-01

Disappointed.

" The pergola replacement cover we ordered arrived promptly. However, the nape, to pass the rods were unevenly sewn. Therefore, the rods couldn't be installed. I would have to rip the seams and redo them for the cover to function. We returned the cover. So sorry. Was looking forward to using the pergola this 4th. July holiday.
"


Verified
1/5

2017-07-01

useless

"ordered item never shipped"


Verified
5/5

2017-07-01

excellent product

"quality and fit were perfect. i would definitely use Garden Winds again. Highly recommended."


Verified
5/5

2017-07-01

Just what we were looking for!

"Great replacement canopy. Much better quality than the original. Would buy again. "

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Verified
5/5

2017-07-01

Excellent product and fast shipping

"Great experience, thanks"


Verified
5/5

2017-07-01

Two of the pockets would not go together.

"Two of the pockets would not go together . Its to tight. But i think it will stay up."


Verified
5/5

2017-07-01

Repeat buyer

"I purchased my cushions & found out afterwards there was a sale. I called up & they honored the sale price!"


Verified
5/5

2017-07-01

Menards screen house replacement

"The material on this cover is better than the original and the fit was spot on, thanks for a great product!"


Verified
5/5

2017-06-30

Great color

"I am very happy with the quality of the fabric, especially the soft tranquil color. "

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Verified
1/5

2017-06-30

Late on arrivel

"I paid for 3 day shipping to get the product for and advent that i needed it far. It arrived e or 4 days late. The would not give me a discount for arriving late. The only refunded my 3 day shipping payment. I asked for a discount and they would not comply with my request."


Verified
5/5

2017-06-30

Thumbs up to Customer Suppport

"By contacting customer support I was able to find the proper Gazebo cover for my 6+ year old gazebo. by sending a picture of the gazebo and the store where it was purchased they wee able to find the proper replacement cover. There are so many variables it is difficult to pick out the right cover. They gave me the dimensions of the tier top and the cover so that I knew it would fit. Also the fabric has improved with
added grommets to allow drainage so that rain will not collect on the top.
"

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Verified
2/5

2017-06-30

no product

"Order a product which was in stock, and few days later messeage send to me out of stock. I was disappointment "


Verified
5/5

2017-06-30

Time will tell

"Ordered my gazebo replacement canopy over the phone after visiting web site. Sales rep was polite and asked questions to make sure I ordered the correct canopy. Look, fit, and quality of product was excellent and much better than the original. The replacements from the original manufacturer lasted about 1 year. I purchased the Sunbrella canopy. The price was more than the originals. But, not replacing it every year may very well be worth it. Again, very happy so far. Time will tell. "


Verified
5/5

2017-06-30

Thanks Garden Winds!

"Only place I can find that has the replacement canopy for our awning. Great product! Fast Shipping! Thanks!"

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Verified
5/5

2017-06-30

Small Grill Gazebo Canopy

"We received our new canopy and we are very pleased. "