ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-07-01

Cushions

"What more can I say exceptional."

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2017-07-01

Super fast delivery

"Only took 3 days to receive our gazebo cover and it looks terrific. Only downside was the big hit in the wallet we took with the US to Canadian exchange rate. Overall a great product and excellent service.
Happy 4th of July everyone.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-07-01

Thank you Garden Winds

"This is the second time we have used Garden Winds. Their employees are not only knowledgeable, but extremely polite. Without their help I do not know what we would have purchased. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-07-01

Outstanding customer service!

"After weeks of searching for a replacement canopy and cushion for a discontinued lawn swing I sent a photo of the frame to Garden Winds and within two hours placed my order for exactly what I needed. Totally satisfied with product and service."


Verified
2/5

2017-07-01

Disappointed.

" The pergola replacement cover we ordered arrived promptly. However, the nape, to pass the rods were unevenly sewn. Therefore, the rods couldn't be installed. I would have to rip the seams and redo them for the cover to function. We returned the cover. So sorry. Was looking forward to using the pergola this 4th. July holiday.
"


Verified
1/5

2017-07-01

useless

"ordered item never shipped"


Verified
5/5

2017-07-01

excellent product

"quality and fit were perfect. i would definitely use Garden Winds again. Highly recommended."


Verified
5/5

2017-07-01

Just what we were looking for!

"Great replacement canopy. Much better quality than the original. Would buy again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-07-01

Excellent product and fast shipping

"Great experience, thanks"


Verified
5/5

2017-07-01

Two of the pockets would not go together.

"Two of the pockets would not go together . Its to tight. But i think it will stay up."


Verified
5/5

2017-07-01

Repeat buyer

"I purchased my cushions & found out afterwards there was a sale. I called up & they honored the sale price!"


Verified
5/5

2017-07-01

Menards screen house replacement

"The material on this cover is better than the original and the fit was spot on, thanks for a great product!"


Verified
5/5

2017-06-30

Great color

"I am very happy with the quality of the fabric, especially the soft tranquil color. "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-06-30

Late on arrivel

"I paid for 3 day shipping to get the product for and advent that i needed it far. It arrived e or 4 days late. The would not give me a discount for arriving late. The only refunded my 3 day shipping payment. I asked for a discount and they would not comply with my request."


Verified
5/5

2017-06-30

Thumbs up to Customer Suppport

"By contacting customer support I was able to find the proper Gazebo cover for my 6+ year old gazebo. by sending a picture of the gazebo and the store where it was purchased they wee able to find the proper replacement cover. There are so many variables it is difficult to pick out the right cover. They gave me the dimensions of the tier top and the cover so that I knew it would fit. Also the fabric has improved with
added grommets to allow drainage so that rain will not collect on the top.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases