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Product & services pricing
3.75/5
Chance of future purchase:
3.52/5
Shipping & packaging:
4.40/5
Customer service:
3.75/5
Return/Replacement policy:
3.84/5

Verified
5/5

2017-06-29

Great quality

"Please with quality of canopy."


Verified
1/5

2017-06-29

Sent the wrong size and hard to get it returned

"Not happy with customer service on sending the wrong size canopy 10 x 10 not 10x12"

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Verified
5/5

2017-06-29

Impressive fast delivery

"Ordered the item and it was delivered the next day ."


Verified
1/5

2017-06-29

Showed a picture of a mosquito tent online.

"When it came no poles no top."


Verified
5/5

2017-06-29

Great

"My experience was outstanding,"


Verified
5/5

2017-06-29

loved my replacement pad for my swing.

"Fast and easy shopping and pretty fast shipping."


Verified
5/5

2017-06-28

Great vendor

"I received my canopy quickly as promised. I have not yet put it up because we have had bad weather since it's arrival. But easy to purchase from garden winds. "


Verified
4/5

2017-06-28

Sent wrong product initially but customer service fixed

"Ordered product per last order and when received spent three hours and several phone calls to GW. Customer service finally realized was sent wrong product and sent new one. Good customer service. Now new top is on and working well."


Verified
4/5

2017-06-28

10 x 10 replacement top for pergola

"My order came to my door within three days. Great service and quality! Thanks"


Verified
5/5

2017-06-28

"No hassle purchase, thanks."


Verified
5/5

2017-06-28

Satisfaction

"Excellent service and timely delivery."


Verified
3/5

2017-06-28

good product but poor customer service communication

"I have a umbrella of unknown origin..sent pics to Garden Winds and they made a strongly-caveated recommendation of a replacement cover which I ordered......unfortunately, it didn't quite fit tho I could make it work.....they were not helpful at all in their responses, either not reading my question or not wanting to take any responsibility for any information they provided, just kept telling me I could return the cover with 30 days.....it is a good product and I will make it work, but the company leaves something to be desired in the 'helpfulness' category."


Verified
5/5

2017-06-28

Done deal

"Prompt, courteous and fast"


Verified
3/5

2017-06-28

Replacement cushions cost more than actual patio set

"Englewood Conversation Patio set from Walmart cushions rotted right away. Replacement cushions cost more than actual patio set and I had to pay shipping cost. I entered email to get coupons and waited quit some time but did not get a 20% off coupon until after my order. New cushion material still not that great for the cost. Very disappointed!"

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Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-28

Swift service and good quality

"I recently ordered a paperback that was used and very reasonably priced. The book arrived quickly and I am very pleased with its condition. I will use Garden Winds again."