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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-06-29

loved my replacement pad for my swing.

"Fast and easy shopping and pretty fast shipping."


Verified
5/5

2017-06-28

Great vendor

"I received my canopy quickly as promised. I have not yet put it up because we have had bad weather since it's arrival. But easy to purchase from garden winds. "


Verified
4/5

2017-06-28

Sent wrong product initially but customer service fixed

"Ordered product per last order and when received spent three hours and several phone calls to GW. Customer service finally realized was sent wrong product and sent new one. Good customer service. Now new top is on and working well."


Verified
4/5

2017-06-28

10 x 10 replacement top for pergola

"My order came to my door within three days. Great service and quality! Thanks"


Verified
5/5

2017-06-28

"No hassle purchase, thanks."


Verified
5/5

2017-06-28

Satisfaction

"Excellent service and timely delivery."


Verified
3/5

2017-06-28

good product but poor customer service communication

"I have a umbrella of unknown origin..sent pics to Garden Winds and they made a strongly-caveated recommendation of a replacement cover which I ordered......unfortunately, it didn't quite fit tho I could make it work.....they were not helpful at all in their responses, either not reading my question or not wanting to take any responsibility for any information they provided, just kept telling me I could return the cover with 30 days.....it is a good product and I will make it work, but the company leaves something to be desired in the 'helpfulness' category."


Verified
5/5

2017-06-28

Done deal

"Prompt, courteous and fast"


Verified
3/5

2017-06-28

Replacement cushions cost more than actual patio set

"Englewood Conversation Patio set from Walmart cushions rotted right away. Replacement cushions cost more than actual patio set and I had to pay shipping cost. I entered email to get coupons and waited quit some time but did not get a 20% off coupon until after my order. New cushion material still not that great for the cost. Very disappointed!"

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Verified
5/5

2017-06-28

Swift service and good quality

"I recently ordered a paperback that was used and very reasonably priced. The book arrived quickly and I am very pleased with its condition. I will use Garden Winds again."


Verified
5/5

2017-06-28

Perfect

"I received the exact item I ordered, expediently. What more could I want?"

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Likelihood of customers making future purchases
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Verified
4/5

2017-06-28

"Great product, the assembly instructions could be a lot better"


Verified
5/5

2017-06-28

Item as described

"Item was as described, delivered on time and as I expected."


Verified
5/5

2017-06-28

Good quality, fast delivery

"Ordered replacement cover for our gazebo after the old one accidentally got thrown away during a house remodel (we kept it indoors for the winter). The replacement fit perfectly and is great quality. It's not the same 2 tone color as old one, but that's okay. At least we have a cover again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-06-28

replacement canopy

"new canopy looks great and fits great
"