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Product & services pricing
3.69/5
Chance of future purchase:
3.79/5
Shipping & packaging:
4.49/5
Customer service:
3.99/5
Return/Replacement policy:
3.89/5

Verified
2/5

2017-06-30

no product

"Order a product which was in stock, and few days later messeage send to me out of stock. I was disappointment "


Verified
5/5

2017-06-30

Time will tell

"Ordered my gazebo replacement canopy over the phone after visiting web site. Sales rep was polite and asked questions to make sure I ordered the correct canopy. Look, fit, and quality of product was excellent and much better than the original. The replacements from the original manufacturer lasted about 1 year. I purchased the Sunbrella canopy. The price was more than the originals. But, not replacing it every year may very well be worth it. Again, very happy so far. Time will tell. "


Verified
5/5

2017-06-30

Thanks Garden Winds!

"Only place I can find that has the replacement canopy for our awning. Great product! Fast Shipping! Thanks!"

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Verified
5/5

2017-06-30

Small Grill Gazebo Canopy

"We received our new canopy and we are very pleased. "


Verified
1/5

2017-06-30

Customer Service is terrible! Better to replace your patio set instead of dealing with them.

"I never wrote a poor review online, but this company warrants it. They made an error and sent me the wrong color and didn't own up to their mistake. Then, processed the correct order twice and charged me twice. I requested a courtesy pick up for the first order and they refused. Then offered a courtesy return of the second order MINUS shipping charges AND I would need to take the bulky cushions to UPS store. They earn 1 star because the product was as described, but even that was backordered for 6 months!"

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Verified
5/5

2017-06-30

Product was great. Delivery amazing.

"Great product. Amazing delivery"


Verified
5/5

2017-06-30

Fast shipping

"Place an order and 2 days later got the product. Excellent delivery. Ok price and fabric could be heavier grade, but overall acceptable.
"


Verified
5/5

2017-06-30

Thank Goodness I found Garden Winds

" I didn't receive what I ordered yet but so far the process has been great!"


Verified
4/5

2017-06-30

So far, so good

"Received in the promised time frame. Only been up about 2 weeks. Fit perfectly, seems much more durable than the original. Have already had winds,and rain storms, all ok. Color doesn't match but we were aware of tha when we ordered it. "

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Verified
3/5

2017-06-30

Nice, but....

"Wasn't pleased w difference in color, also, not happy about having to scotchguard it - esp for price. "

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Verified
4/5

2017-06-30

Replacement Patio Cusions

"Difficult size to locate and these cushions fit perfectly. Unfortunately I'm not thrilled with the quality. They seem a bit flimsy and they took much longer to deliver than promised but not worth the hassle to return. For the price paid it was a fair transaction. I hope they last a few years at least, but only time will tell. The customer service was EXCELLENT tnough! Rica was extremely helpful, patient, knowledgeable and very personable. "

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Verified
5/5

2017-06-30

Pergola cover

"Upgraded material provides needed durability and cinnabar color aides in shade coverage.
"


Verified
2/5

2017-06-30

Poor quality item at a premium price!!!!

"Swing top is made of extremely thin material and looks frail and below average for an item that was a bit costly. Price is not a reflection of quality. To make matters WORSE, the top does not fit the swing frame, it is way too short (about 7 to 9 inches) width wide making it impossible to secure it through the frame sides length wise. There are all of 4 tie downs although the original one had multiple tie downs. Will be easy to blow away with the first storm. Being desperate to have some sort of covering for the swing, I elected to keep and I am in the process of trying to come up with some sort of way to secure the top to the frame. Please beware before agreeing to purchase this item, some times you win, some times you lose...this is a lost time."


Verified
2/5

2017-06-29

Swing top

"So cheap not even made of canvas this won't last very long at all . Wasted my money in this very poor quality swing top ."


Verified
5/5

2017-06-29

Great quality

"Please with quality of canopy."