"I never wrote a poor review online, but this company warrants it. They made an error and sent me the wrong color and didn't own up to their mistake. Then, processed the correct order twice and charged me twice. I requested a courtesy pick up for the first order and they refused. Then offered a courtesy return of the second order MINUS shipping charges AND I would need to take the bulky cushions to UPS store. They earn 1 star because the product was as described, but even that was backordered for 6 months!"
"Great product. Amazing delivery"
"Place an order and 2 days later got the product. Excellent delivery. Ok price and fabric could be heavier grade, but overall acceptable.
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" I didn't receive what I ordered yet but so far the process has been great!"
"Received in the promised time frame. Only been up about 2 weeks. Fit perfectly, seems much more durable than the original. Have already had winds,and rain storms, all ok. Color doesn't match but we were aware of tha when we ordered it. "
"Wasn't pleased w difference in color, also, not happy about having to scotchguard it - esp for price. "
"Difficult size to locate and these cushions fit perfectly. Unfortunately I'm not thrilled with the quality. They seem a bit flimsy and they took much longer to deliver than promised but not worth the hassle to return. For the price paid it was a fair transaction. I hope they last a few years at least, but only time will tell. The customer service was EXCELLENT tnough! Rica was extremely helpful, patient, knowledgeable and very personable. "
"Upgraded material provides needed durability and cinnabar color aides in shade coverage.
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"Swing top is made of extremely thin material and looks frail and below average for an item that was a bit costly. Price is not a reflection of quality. To make matters WORSE, the top does not fit the swing frame, it is way too short (about 7 to 9 inches) width wide making it impossible to secure it through the frame sides length wise. There are all of 4 tie downs although the original one had multiple tie downs. Will be easy to blow away with the first storm. Being desperate to have some sort of covering for the swing, I elected to keep and I am in the process of trying to come up with some sort of way to secure the top to the frame. Please beware before agreeing to purchase this item, some times you win, some times you lose...this is a lost time."
"So cheap not even made of canvas this won't last very long at all . Wasted my money in this very poor quality swing top ."
"Please with quality of canopy."
"Not happy with customer service on sending the wrong size canopy 10 x 10 not 10x12"
"Ordered the item and it was delivered the next day ."
"When it came no poles no top."
"My experience was outstanding,"