"Over the last few years, I've ordered three Gazebo canvas covers and in each case, the order went through as directed by Garden Winds. . This year, for some reason, I order the wrong one, sent it back(haven't gotten confirmation on that yet), but I did get an email from customer service advising me they received my notification email, and that it would be several days before my refund would be issued, and explained why.
I've done a lot of business with various companies on many items, and have NEVER experienced a customer service department as finely tuned as this one. They follow up on orders the same day, send out tracking information, and reply when you notify them the item/s was received. I can count on one hand the number of times a customer service department has done what it stated it would do.
I never worry about my order. "
"Fit as expected and meet my expectations."
"I have bought a few canopies from Garden Winds over the past six years and they fit good. I received them quickly."
"Internet buying was easy. "
"The ordering process was easy. It was shipped and arrived within the timeline promised. Product looks good."
"I had a 6' swing without a cushion and did a web search for a replacement. I sent a picture of the swing to Garden Winds and they said the universal replacement cushion would work and it does - Beautifully!! Thanks so much."
"Great canal blue color!! Received very quickly. I just hope the sun doesn't fade them much!!"
"Follow up on my viewing prompted me to re-visit and order! Received on time and in good condition. Cushions make my patio look great again."
"Top was to tight,Ihad to send it back ,waiting for refund. "
"Great products and service. Couldn't ask for better. "
"From finding exactly what I was looking for, ordering it, and receiving the item, I was highly pleased with the whole transaction!"
"Easy ordering fast delivery
Canopy too small.
I will order again. Just the whole gazebo with canopy. "
"Right size, right color and easy to install. Came quicker then anticipated. "
"Fast service. Product is better than the original it replaced "
"I've purchased from them prior and always been happy!"