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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2017-06-01

Excellent replacement

"Purchased a replacement canopy for our gaxebo. Easy to put on and great quality "


Verified
5/5

2017-06-01

Pergola canopy

"Love the canopy. However the weights I received do not lock together. I have called and was told they are fine!!! I have to tape them to keep them together. "

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Verified
4/5

2017-06-01

Fast service with free shipping to Canada.

"The product was exact and the free and fast shipping to Canada was very good."


Verified
5/5

2017-06-01

cover me up

"My cover stays up 24/7 so I need a new top every 18 months. Not because of torn material but because of the sun fading it. I love a new top."


Verified
5/5

2017-06-01

Great experience!

"Very easy web site to navigate, excellent replacement cover and fast delivery! Very pleased."

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Verified
3/5

2017-06-01

Velcro is a problem

"It was easy to order, but then I received an email that it was on back order and I wouldn't get it until 7/15. I received my money back while also receiving 3 emails that it had shipped. I received another email about a week later saying that my order had shipped again. I received it on 5/31/17 which was great that I didn't have to wait until the middle of July. I appreciated that. We put it together, but only 1 of the velcro closures can be closed out of the 4. If the velcro was closer together or if there was another 1 1/2" - 2" on each flap than it would totally fit correctly. It's not going to blow off in the wind because of the way the poles fit together, but it looks unfinished. "


Verified
5/5

2017-06-01

great

"the web site was easy to navigate and I love the product
"


Verified
4/5

2017-06-01

On time delivery

"Merchandise arrived on time without damages. Billing and shipping address must be the same. Good security measure."


Verified
5/5

2017-06-01

Amazing Service!

"I was amazed at how fast I received my canopy, highly recommend!"

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Verified
5/5

2017-06-01

Assisted w order, correct ptoduct arrived in a timely fashion

"Needed replacement awnings for swings"


Verified
1/5

2017-06-01

unhappy

"we paid for over night shipping and didn't get it. my family roasted in the sun.
then they worked a discount to be there in 3 days it took 5.
very unhappy with them not being truthful about their deliveries.
"


Verified
5/5

2017-06-01

ordered to fit

"i was glad to find a site to order a replacement canopy that was actually made for my particular
gazebo. ordering a replacement by brand and sku number was very reassuring.
It arrived in a timely manner and fit to a Tee. Very pleased!
"

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Verified
4/5

2017-06-01

Bama girl

"It was wonderful. From order to delivery everything went well."


Verified
5/5

2017-06-01

Bought the "Heir and the Spare"...just to be safe

"This is the second time we've purchased this canopy replacement from Garden Winds. The last canopy lasted 3 years without rips, tears or anything else - unfortunately our neighbors tree just wiped it out! So this year we splurged and bought two canopies...just to be on the safe side (and now that the neighbors tree is mulch, we won't have to worry about THAT again! As far as I know Garden Winds is the only company that handles these large babies and they do an excellent job! Only wish they'd make them in the original green again. Cost was reasonable and delivery packed well and on time."

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Verified
5/5

2017-06-01

Great Product

"Received quickly and happy with new improvements since last purchase. The Velcro straps that attach to the posts are a great addition!"

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