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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-05-31

Back Order

"I loved the two Belveder Chair cushions I ordered but was frustrated to know that I could not order the loveseat and chaise lounge cushion until 3/2107 due to back order. Why don't you have enough stock? I could not send them back due to the crazy ship rate. If you can get me these cushions in 2016 I would be a happier coustomer!!
"


Verified
5/5

2017-05-31

Great!!

"the first one that I bought didn't have the measurements listed, but after a photo that I sent in with my measurements we were able to get it right!! "


Verified
5/5

2017-05-30

Awesome service

"Awesome service,
Also received my shipment next day
"

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Verified
5/5

2017-05-30

Super Service

"I couldn't believe how quickly we received our order. Four days is Super Service. Thanks Garden Winds."


Verified
5/5

2017-05-30

Swingin'

"Our swing is back! Thank you."


Verified
5/5

2017-05-30

You have everything!

"We can always find what we need as replacements at Garden Winds. No matter what brand, you have it all! And it's usually better quality than the originals..."

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Verified
3/5

2017-05-30

Product fit and should work when the wind dies down.

"I had to go through the various types of canopy replacements, myself and then determine which one I thought would fit. My umbrella was an off brand that I got on E-bay. I had all of the dimensions and number of ribs, length of ribs, etc., but neither of the two persons that I spoke with would say if they had something of that order. The sales personnel should be knowledgeable of this type of info, or at least have access to it. "


Verified
4/5

2017-05-30

Service very good

"Delivery of the product was good. The cover was heavier than the original one but the description said it would be different.
There were no air holes in the cover so the wind cannot blow through so you must have weights to keep the sides down.
"


Verified
5/5

2017-05-30

Replacement for Bed Bath Patio Umbrella

"The item shipped as promised. It fit like a glove. Canopy material is thinner than original, Just wish Garden Winds had other colors available.
But as mail order goes my Garden Winds experience was excellent.
"


Verified
5/5

2017-05-30

"received item in a couple of days!"


Verified
5/5

2017-05-30

Excellent at finding canopy for unknown swing manufacturer

"My patio swing did not match any of the manufacturers listed on the Garden Winds website. When I submitted a photo and measurements of my canopy, Garden Winds sent me a product that was a perfect match. It was only available in green, which was fantastic, because it matched my patio umbrellas. I couldn't be happier. "

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Verified
5/5

2017-05-30

All well.

"All well, pleased.with service"


Verified
5/5

2017-05-30

Just what we needed

"They had exactly what we needed to get a lot more life out of our gazebo and swing. "


Verified
1/5

2017-05-30

Disappointing

"Placed an online order that told me my choice was available. Called a week or so later to check on order.I thought that by then I would have heard that it had been shipped. I was told then it had been back ordered until the end of July. It would have been nice for some one to either call or email me to let me know. Poor customer service."


Verified
5/5

2017-05-30

Quality and knowledge

"This is my second purchase of the same cover. My first one lasted 3 years which is good considering that I left it out all year. Snow finally did it in because my frame couldn't stand up to the weight. The covers fit well and last."