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Product & services pricing
3.84/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.56/5
Customer service:
4.04/5
Return/Replacement policy:
4.04/5

Verified
5/5

2022-09-09

Awesome!

"Very easy to deal with. New top fit perfect "


Verified
4/5

2022-09-08

Gazebo coverimg

"I have been ordering from this company for years and my experience has always been very good."

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Verified
5/5

2022-09-07

Happy in Texas

"So helpful. Service is duck-in-a-row!"

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Verified
5/5

2022-09-07

Canopy for Pergola

"Good service. Arrived in a quick manner"

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Verified
5/5

2022-09-06

Great vendor

"Excellent product. Exactly as advertised, perfect fit. New canopy on original umbrella stand. Thanks!"

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Verified
5/5

2022-09-05

Prompt friendly service

"We had ordered a canopy for a prior year that didn't fit. Upon texting customer service they helped to locate the correct canopy. The new order went out the same day. We sent back the wrong canopy and have already received a refund for it. Their customer service and shipping department has been exemplary! Thank you!"

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Verified
5/5

2022-09-05

Arrived early - works great.

"It was a tight fit but it fit. Fabric seems different than our last reorder but seems to work great. Overall very pleased so far."

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Verified
5/5

2022-09-05

Great experience

"Easy to order and fit perfectly "

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Verified
5/5

2022-09-03

Replacement garden swing awning

"Very fast service. Fits and looks great"

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Verified
5/5

2022-09-03

Found my umbrella part

"Looked everywhere for a canopy replacement. They had it, a Hampton Bay canopy replacement. I was very happy with the replacement. It's perfect!"

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Verified
5/5

2022-09-03

Quick Service

"Not only did they answer my questions quickly, they were able to find exactly the right awning for my yard swing. I actually purchased 2 at a cost savings. It fits perfectly. Thanks"

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Verified
5/5

2022-09-03

Great fit

"Easy to install fit was perfect"

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Verified
5/5

2022-09-02

Swing like new

"The website was so well designed that we were able to buy a new canopy for our swing immediately. Thanks!"

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Verified
5/5

2022-09-02

Very Satisfied Customer

"We needed a new Gazebo cover and I contacted Garden Winds via text and they were able to tell me which one I had ordered three years ago so I can place another order. It fits perfectly and fast delivery, kind customer service I will continue ordering from them as long as I own a gazebo!"

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Verified
4/5

2022-09-01

Great communications, easy to work with

"Was really having a hard time locating a grill canopy cover for a grill gazebo that came with the house we bought. After figuring out the model of gazebo I was working with, I ordered a cover on Amazon, which said the item was sold by Garden Winds. When the product arrived, try as hard as I did without ripping the material, it would not fit so I had to return it. I then went to Garden Winds website and researched their product. They claimed if I could send them a photo of the gazebo, they could match the cover perfectly with the model gazebo I had. I sent the photos and they came back that they had the exact match for my gazebo. I then proceeded to order another canopy from Garden Winds knowing that the canopy they were sending me was the exact same one I had received from Amazon. When the product arrived, I once again proceeded to install it. I found I was still having some of the same fitting problems, but figured out if I took all of the tension off of the gazebo upper mounting structure by releasing ALL of the tension rods, this may help. I did so but found that I was still having a hard time getting the last corner to fit even though they provided an extra pull **** the corner to give better leverage for pulling. Finally, barely managed to get it on and then reapplied the tension from the upper mounting structure. It looks good, but it is STRAINING TO FIT in the last corner mounted. Not sure how the extreme tension is going to last before it rips during winds and storms. Not if, but when it finally rips under extreme tension, I doubt if I will replace the canopy. Probably just buy a whole new gazebo of a different brand."

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