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Product & services pricing
3.50/5
Chance of future purchase:
2.88/5
Shipping & packaging:
3.75/5
Customer service:
2.66/5
Return/Replacement policy:
3.00/5

Verified
4/5

2022-10-17

Delivery

"We were notified of delivery date and they nailed it. I would definitely use them again. Thx for the exceptional service. "

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Verified
5/5

2022-10-17

Great Company

"This is my 3rd canopy I've gotten from them. I was alitte disappointed with the last one because it was suppose to be heavy duty material, but it tore up just like the other one's in the past. "

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Verified
5/5

2022-10-17

Unknown gazebo

"We bought a house with an unknown gazebo. Our first weekend a monsoon came and ripped my cover to shreds. All I found on the corner of a section said garden winds. We have spent a ton of money on the new house and I didn’t really want to by a ne gazebo yet. We aren’t starting the backyard “project for awhile. So I sent a picture of the fame to garden winds within a couple of hrs the gave me where it was probably bought and the part # for a new cover. Ordered cover, here within a week. Put it on fit perfect.Gardenwinds saved me thousands of dollars and I can figure out what I really wan back there and then buy it. Thank you Gardenwinds. Jeff"

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Verified
5/5

2022-10-15

They are great!

"Very good company overall. "

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Verified
5/5

2022-10-15

Canopy for swing chair set that I purchased about four years ago at Loews.

"The replacement cloth canopy was a perfect fit and it arrived in about a week. My only negative comment is that the original canopy appeared to be made of heavier cloth than the replacement from Garden Winds."

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Verified
1/5

2022-10-15

out of stock

"Replacement canopy not in stock for 60 days"

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Verified
2/5

2022-10-13

Gazebo top is way too small and material not what I was expecting

"I was so very careful when ordering this new gazebo top for the Pinehurst Small Space Gazebo. Item# L-GG093PST-B.
I still have the assembly instructions for this gazebo and that is how I was able to carefully match the item number to that shown on the GardenWinds website. I also verified that the picture on the website was identical to my gazebo. I was only able to attach 3 out of the 4 corners of the canopy and only could do that by removing the end caps. Right now I have one corner that is impossible to attach and it looks terrible. The material is much like a plastic tarp and not a canvas material which came with the gazebo originally. I don't dare try pulling on the canopy corner anymore than I have already as there is absolutely no give to this material. I'm disappointed since I was looking forward having a fresh, new canopy for my gazebo.
"

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Verified
5/5

2022-10-13

Happy with purchase

"The delivery was unbelievably fast and the fabric is well made and fits the sears 11ft umbrella perfectly."

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Verified
5/5

2022-10-13

Perfect Fit!!

"Finally figured out the top we needed for out swing, can with in the week and fit perfect. Can ask for better than that!"

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Verified
2/5

2022-10-12

Not as advertised

"Ordered a replacement gazebo top for my gazebo I ordered the right model number but the top that came was a few inches to small and during the process of trying to install it it ripped obviously the quality is sub par compared to the original top "

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Verified
4/5

2022-10-12

Found

"Was happy to find the correct canopy. Only wish the original prints were available - but the color works good enough. Price was fine with us. Time and weather will tell the rest."

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Verified
3/5

2022-10-11

Canopy is on back order

"Everything has been fine. Waiting on order to be filled. "

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Verified
4/5

2022-10-10

Great Products

"I am very happy with the product, Great quality. I just wish you had the exact replacement as pictured on the website. The piano like ends that drop from the roof and gives the canopy that great stylish look."

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Verified
5/5

2022-10-10

Replacement for Gazebo

"Wow, I didn't know the Gazebo maker or where it was purchased. I texted Garden Winds a picture, now I have a brand new cover on my gazebo. Great service, great price, and looks awesome!"

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Verified
2/5

2022-10-10

Returns are difficult

"While I got good instructions and turnaround on our return (gazebo replacement cover didn't fit) - I did not appreciate not being reimbursed for TWO shipping charges (the one to me, as well as the return). This isn't consistent with most other online merchants, so we won't be buying from them again."

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